BMW of Monterey

Great Service Service team was fast, professional and courteous. I was in and out in short period of time. I also appreciated the ability to use a loaner vehicle wh Service team was fast, professional and courteous. I was in and out in short period of time. I also appreciated the ability to use a loaner vehicle while my car received service. More

Great Dealership I have been leasing or purchasing BMWs at BMW of Monterey since 1977. I have always been satisfied with my sales and service experiences and highly r I have been leasing or purchasing BMWs at BMW of Monterey since 1977. I have always been satisfied with my sales and service experiences and highly recommend this Dealership. More

Best Deal in San Jose,CA for somebody who did research Gary Kihs is my man. BMw of Monterey was like an hours drive away from me. In the past I bought my BMWs and Lexus as far as LA. This time I researched Gary Kihs is my man. BMw of Monterey was like an hours drive away from me. In the past I bought my BMWs and Lexus as far as LA. This time I researched three other sites in Northern California. Gary didn't see me until I picked up my car. I worked with him over the phone for two months hammering out each option of the car from color to sdrive vs xdrive. What was more difficult was that the website for BMW was not yet available - this was the 2015 x3 - and I was the first to order for 2014. I probably called him 20 times and came out with three variants over two months. I took the Shuttle to Monterey and to top it all he was able to lower my lease even better for three years,Gary was direct with me about the price, they gave me the lowest price. And he gave me the best service that I haven't seen from other dealers. More

Spiritual! Acquiring my new Mini was a spiritual experience! I not only have a cheerful, comfortable, industrious new four footed friend, but that friend has a l Acquiring my new Mini was a spiritual experience! I not only have a cheerful, comfortable, industrious new four footed friend, but that friend has a large and welcoming family. Actually, I was "just looking" last Thursday when I turned into the BMI parking lot to admire a little "Frosted Chocolate" used Mini crouched near the front door. To my surprise, the door burst open and my old friend Erdal Kenar bounded down the stairs. He recognized me instantly because I was driving an orange Honda Element which he had sold me in 2008 - just like the one he had sold me in 2005. Instead of my heart sinking, it rose! I said "Here, Erdal, you handle this." And he did. Two hours later I was engulfed in the luxury of my new Mini. Erdal patiently answer- ed all the questions - such as "How do you turn on the lights?" And he even set my new radio to 90.3 on the FM dial. And so far "Mini" has answered all my expectations. I trust Erdal and his associates at Monterey BMW. They saved me a lot of time, hopefully some money, certainly indecisive anguish. It was ment to be! More

Excellent from start to finish! My wife and I just bought an X-1 and the experience could not have been better. Our agent was Erdal Kenar who was very patient and helpful throughout My wife and I just bought an X-1 and the experience could not have been better. Our agent was Erdal Kenar who was very patient and helpful throughout the process without any high pressure salesmanship. Everyone was perfectly courteous and professional and the X-1 is phenomenal!!! This is not your typical car dealership. Dean More

Made for a very pleasant buying experience. Over the years I have bought a number of new cars in the area and it has always been a rather unpleasant experience bordering on the feeling I was dea Over the years I have bought a number of new cars in the area and it has always been a rather unpleasant experience bordering on the feeling I was dealing with a Nigerian prince who needed somebody to look after a sum of money! Full disclosure, I am extremely skeptical of car sales people and one sniff of slimy or not completely honest and I am gone! This was completely different. They had a car in inventory that I liked the look of. I got an internet price from Gary with no fuss. I had done a lot of research before going into buying a new car this time and knew from Kelly's Blue Book and others what I might expect in terms of cost. Other dealers had sworn blind about what a good deal they were offering while I knew that was in fact not the case. However, the price I got first time up from Gary was actually slightly better than expected so I knew I at least had a good yardstick to test that price with other dealers. Nobody else was offering as good a deal so I made the 60 mile drive to the dealership for a closer look. At that point we met Phil who took me for a test drive and explained the plethora of toys on the car. When I told him my wife and I wanted to chat it over. He got us coffee gave us a place to go and left us alone until we were ready to talk. We spent some time chatting to him and to Gary and both of them were friendly, seemed very straight talking and easy to work with without any of the many shabby sales ploys that tend to leave you feeling a bit violated. After a bit of discussion, we wrapped up the deal pretty easily. I had told Gary that I was looking to avoid a previous experience with the post sales person trying to scare you into many unnecessary add on's and he assured me they would not do it. I was asked one question on that by the Finance Manager (who was terrific), I said no I don't want any of it and it was done! Since the purchase I have had phone calls to check everything was good as well as offers to help out with any issues. The experience was even better because I was bracing myself for it being a pain but that does not take away from what a good job these guys did and have promised to do in the coming months and years. I would unreservedly recommend the dealership on the strength of how it went with the people I met. In fact I already did. When you get a new car, people talk to you about it especially if they too are in the market for something similar. More

Comments Gary Kihs is a good dealer in BMW, and I fully felt the warm service from BMW. I was so excited to own BMW335i, and it is an awesome car!! Gary Kihs is a good dealer in BMW, and I fully felt the warm service from BMW. I was so excited to own BMW335i, and it is an awesome car!! More

Great dealership! This experience I had overall was fantastic! They worked with me to fit my payments out perfectly, and I was very happy! Love my new X3!!!!!!! This experience I had overall was fantastic! They worked with me to fit my payments out perfectly, and I was very happy! Love my new X3!!!!!!! More

It's a Deal I stopped at BMW to learn about the 6 series Gran Coupe. Michael Godick greeted me and when I told him what I was interested in, he showed me the ran I stopped at BMW to learn about the 6 series Gran Coupe. Michael Godick greeted me and when I told him what I was interested in, he showed me the range of cars - from the 640i all the way to the M6 and the Alpina. The models the dealership stocked were well equipped and allowed me to see what was possible. Michael made it easy for me to drive both the 650 and the M6. He priced them out for me and showed me a possible trade value for my car. Finally, I said I might rather go with the 640i. No problem, Michael let me drive one of those. As we drove, Michael explained all the features on the car, and there are plenty of them. All the cars were great, so I wanted time to think and said I would come back. The next day Michael called to say that he was able to get me a better price on my trade in. I told him I wanted to see one of the 6 series he had mentioned to see how easy entry and exit was. No problem. When I got to the showroom, Michael not only had the car I wanted to look at ready for me, but also suggested I look at an M5 since it might give easier entry and exit (he had picked up on my needs and had a solution). We drove both cars, and I decided on the 650i. I wanted to make sure my wife liked to color, so Michael suggested I take it home over night. The next day we did the deal, and I am very happy with the car. I was back a couple of days later with a few questions. Michael is very knowledgeable and explains things very clearly. For a technically oriented person like me, this is a pleasure. More

Vroom Vroom Phil provided me with an overall solid experience on a recent Sunday afternoon. He quickly demonstrated his knowledge of the inventory and shared som Phil provided me with an overall solid experience on a recent Sunday afternoon. He quickly demonstrated his knowledge of the inventory and shared some time with me on the road to maximize my visit. His follow up to the test drive was timely and continued contact post sale has been appreciated and thorough. Pretty stoked and two thumbs up! More