BMW of Monterey

Sales person, Erdal, was terrific. Best and easiest auto purchase experience I have ever had. Complications of buying a car out of state have been difficult to stomach. We purchased Best and easiest auto purchase experience I have ever had. Complications of buying a car out of state have been difficult to stomach. We purchased on May 31 and still do not have necessary paperwork to get title and license in Illinois. You sent to wrong address. So, I have now had the car for almost 45 days and still unable to drive because of paperwork. More

The Service Dept acts like a bunch of used car salesmen trying to sell you service upgrades, I just want to take my car in to get the service needed, stop overselling trying to sell you service upgrades, I just want to take my car in to get the service needed, stop overselling More

Great service and super friendly staff. Nice show room and comfortable if you have to wait for your car Nice show room and comfortable if you have to wait for your car More

Helpful and timely , vey courteous . Always suggested timely maintenance decisions that prevent future problems Michael Always suggested timely maintenance decisions that prevent future problems Michael More

Very responsive and professional. Like the dealership assumes responsibility for arranging transportation as needed. Amenities consistent with the cost of the services provided. Like the dealership assumes responsibility for arranging transportation as needed. Amenities consistent with the cost of the services provided. More

John Polli in sales and the service team have always been helpful and provided great customer service. helpful and provided great customer service. More

Reception and check=in is top notch. The service team took very good care of my car.. The explanation of charges was thorough. The service team took very good care of my car.. The explanation of charges was thorough. More

Always treated like a ViP. Fantastic service department! No complaints! Thanks for being awesome! See you next time 😎 Fantastic service department! No complaints! Thanks for being awesome! See you next time 😎 More

I was contacted by BMW with information that my recent purchase of a Z4 had a recall for a PCV valve replacement. I contacted BMW of Monterey they made an appointment for me. I drove into the dealership purchase of a Z4 had a recall for a PCV valve replacement. I contacted BMW of Monterey they made an appointment for me. I drove into the dealership in the morning and was on my way by noon. Excellent service. PS my wife also has her 320I serviced by this dealership. More

Michael Crnkovich was really knowledgeable and great to work when we purchased our leased car. he made it easy and took care of everything. BMW Monterey.has an outstanding customer service staff. work when we purchased our leased car. he made it easy and took care of everything. BMW Monterey.has an outstanding customer service staff. More