BMW of Monterey

A+++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++Knowledgable, helpful and curious staff made t ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++Knowledgable, helpful and curious staff made this a very rewarding experience. This dealership strives to be above average and succeeds in doing so. I would recommend them to family and friends. Thanks! More

Bob is the best !!!! Do thankful Bob and finding a SUV Bob is the best !!!! Do thankful Bob and finding a SUV the I really love. I will always send my friend to Bob. Thank you Bob is the best !!!! Do thankful Bob and finding a SUV the I really love. I will always send my friend to Bob. Thank you More

We were traveling to Monterey from Fresno. We had a blowout on a tire about 5 miles north of Seaside. I called the dealer at 5:30 0n Friday night asking for help. The receptionist was friendly and help blowout on a tire about 5 miles north of Seaside. I called the dealer at 5:30 0n Friday night asking for help. The receptionist was friendly and helpful. She said I could have my car towed there worked on the next day. Once we arrived I met Christopher. He certainly was not what I am used to while getting BMW service. I was expecting a snobb, as I usually encounter at my hometown dealership(Weber BMW in Fresno). I was quite taken back by his helpful manner,and friendly attitude. I needed a rental car, and service on Saturday. Everything I needed,and asked for was "No Problem". What a great attitude and customer service. Thank you again BMW of Monterey,and Christopher!!!!!!!! More

great Job. I'm very happy about everything. great great Job. I'm very happy about everything. great service, very friendly and good selection of vehicles. i will most likely recommend this dealer to great Job. I'm very happy about everything. great service, very friendly and good selection of vehicles. i will most likely recommend this dealer to my friend and family. More

My wife and I came to this dealership after visiting Stevens Creek BMW. Our experience at Stevens Creek BMW was poor. As we are often in the Monterey area we decided to explore and experience BMW of M Stevens Creek BMW. Our experience at Stevens Creek BMW was poor. As we are often in the Monterey area we decided to explore and experience BMW of Monterey. It was immediately and qualitatively an improvement from your experience at Stevens Creek. BMW of Monterey has a friendly, professional, and has competent staff. Paul Giovino greeted us and invited into his office, we chatted a few minutes, then he located Bob Thomas who worked with us to complete our lease. We felt valued as customers. Thanks. Russ Pugh More

Great customer service, I told Gary I would be coming in late (close to closing time) and If they would still be open, and they accommodated. late (close to closing time) and If they would still be open, and they accommodated. More

We had contacted the sales manager and were very direct with our requirements regarding payments and trade in. There was a car that matched our needs, we came in, test drove it and purchased. So simple, no with our requirements regarding payments and trade in. There was a car that matched our needs, we came in, test drove it and purchased. So simple, no pushiness and very professional. Michael was very honest, up front, knowledgeable and helpful. They do mention that they want a good rating, but they do earn it. Previous experience with different a sales manager and sales person was less successful. More

Bob Thomas is the best salesman I have ever worked with. He is knowledgeable beyond any BMW representative I have ever talked to and has a long history with selling this remarkable automobile. I first met He is knowledgeable beyond any BMW representative I have ever talked to and has a long history with selling this remarkable automobile. I first met Bob ten years ago when I walked into the Monterey showroom and wanted to test drive a 5-series. Bob demonstrated the attributes of a BMW and I was suddenly a convert. I had purchased three Mercedes in previous years and quickly learned what I had been missing. Bob treats his clients like his best friend and never misleads or over states facts. So far, I have purchased two BMW's from Bob and my daughter has also purchased two BMW's from Bob on my recommendation. I also tell everyone about my wonderful experiences dealing with Bob and I am already looking forward to my next purchase through Bob. Before retirement, I had operated my own retail business and was never fortunate enough to find an employee or salesman with the wonderful qualities that Bob has. He is without a doubt the premier salesman at Monterey BMW. More

Everyone was great, once they found the car for me. It took a while to locate a z4 that was manual. Mike took me around and showed me everything I would need to know to be able to drive the car off the lo took a while to locate a z4 that was manual. Mike took me around and showed me everything I would need to know to be able to drive the car off the lot. More

I was very happy with the service I recieved from Gary and the whole experience went very smoothly.He was very informative and was able to answer all my questions that I had. and the whole experience went very smoothly.He was very informative and was able to answer all my questions that I had. More