BMW of Monterey

My wife and I drove by last week and stopped in to look an an E46 sedan that was fairly priced. When a salesman approached, it was Gary Kihs - it turns out my wife used to babysit his kids! Small world! an an E46 sedan that was fairly priced. When a salesman approached, it was Gary Kihs - it turns out my wife used to babysit his kids! Small world! After an afternoon of looking at different models and talking about what my wife both and I wanted, he showed us a beautiful preowned 335i sedan that had just rolled onto the lot. Long story short and a test drive later - Gary helped us get into a great car, which we previously thought would be too expensive, and it's something my wife and I both enjoy (she's really digging in!). I highly recommend Gary for his amazing customer service, his long and varied experience in the car industry, salesmanship, knowledge of the cars, and his great personality. He was always available to take our calls and questions, never pressured us in any way and helped make the process as stress-free as possible. He went above and beyond to make sure we were absolutely satisfied before and after we signed the papers. I know for a fact if it wasn't for him, we wouldn't have made a car purchase. More

I bought my BMW X6 xDRIVE50i from Walter Irish. He's so knowledgeable about the BMW and really helped me decide on a car. And I really liked him. Buying cars has never been fun for me. In the past twent knowledgeable about the BMW and really helped me decide on a car. And I really liked him. Buying cars has never been fun for me. In the past twenty years, I've bought 9 new cars and have gone through brokers. But I stopped in just to look one day and wound up buying my car and I love it. More

I had a great experience at the dealership. I got a very good price and the sales rep helped me all along the process. He answered my questions and was honest. He did not put any pressure whatsoever that yo good price and the sales rep helped me all along the process. He answered my questions and was honest. He did not put any pressure whatsoever that you see at a typical dealership. He was very helpful for everything. He took time to show all the controls of the vehicle and did not rush into things. Experience at the finance desk was awesome as well. Even the finance person did not slap me with hidden charges nor did she try to sell unnecessary stuff. She did not pressure me to buy extended warranty or other products and it was a great experience. Having bought 4 brand new cars in last 10 years, I have a lot of experience dealing with dealerships. This dealership was way above and beyond and broke all the typical dealership rules. More

Excellent car buying experience. No pressure. Straight pricing. Skilled, knowledgable salesman, Peter Opel, who spent an hour after the sale walking me through the car teaching me how to maximize car opti pricing. Skilled, knowledgable salesman, Peter Opel, who spent an hour after the sale walking me through the car teaching me how to maximize car options. He made appt. for financing which went through smoothly and quickly at our appointed time. Will review again after servicing my new car. Thanks Peter and BMW of Monterey for making this affordable (great financing rates), understandable and pleasurable. More

Our car buying experience with Peter Opel was great! He was professional, courteous, and knowledgeable at all times. Peter is very customer service oriented. Very good salesperson. Highly recommended. S was professional, courteous, and knowledgeable at all times. Peter is very customer service oriented. Very good salesperson. Highly recommended. Sometimes dealerships get bad reviews or ratings. Our experience with BMW and Peter Otel was very good. Peter competently guided us step-by-step through the purchasing process, answered all our questions, and performed the duties and responsibilities associated with his position in an exemplary manner. We also appreciated the fact that Peter was available after the sale to answer any question and/or help us in any way. The technology in the the 2012 528i can be a little overwhelming, but Peter walked us through all the features and options available to us in the 2012 528i. Overall, I would highly recommend BMW Monterey to anyone looking or wishing to buy a BMW. More

Terri is the best; thoughtful, considerate, trustworthy, helpful, and very knowledgable. She made a stressful event into one of the best days of my life. She is an asset to the Monterey BMW. helpful, and very knowledgable. She made a stressful event into one of the best days of my life. She is an asset to the Monterey BMW. More

Very professional and helpful staff from start to finish. Absolutely NO pressure sales,. My sales advisor respected my time and communicated with me in a "none annoyance" manner. I WOULD RECCOMMEND BMW OF Absolutely NO pressure sales,. My sales advisor respected my time and communicated with me in a "none annoyance" manner. I WOULD RECCOMMEND BMW OF MONTEREY TO ANYONE WHO APPRECIATES A PLEASANT SHOPPING EXPERIENCE. More

Wonderful people. Terrie Ross led the BMW Monterey team that ordered the X5M is specified and delivered it on time as promised. She exceeded my expectations and invested significant effort in keeping me w that ordered the X5M is specified and delivered it on time as promised. She exceeded my expectations and invested significant effort in keeping me well informed. Terrie "delivered" the vehicle with calm and caring expertise as I asked millions of questions. Planning my next custom built BMW now. More

Misha Godick offered us both great customer service and sincere consideration of our specific needs. He took his time to show us a number of pre-owned cars in our specific price range and then allowed us t sincere consideration of our specific needs. He took his time to show us a number of pre-owned cars in our specific price range and then allowed us to test drive each one. Afterwards, he offered to email us a proposal for a purchase so that we could review it at our convenience. We experienced absolutely no pressure. The price offered for our previous BMW was fair, and the price of our new pre-owned vehicle was equally fair. Throughout the entire purchase experience, we were treated professionally and courteously by everyone associated with this dealership. More

Excellent sales personnel. I will definitely return to buy my next car. Both Gabe and Pete were attentive, friendly and worked hard to make sure I my requests were met. They provided a very thorough inst buy my next car. Both Gabe and Pete were attentive, friendly and worked hard to make sure I my requests were met. They provided a very thorough instruction on the car after making the sale and provided excellent customer service in my post sales needs. Stephanie financing assistance was also excellent and she completely explained each of the items I was asked to review of sign. The over all experience was the best I have had in my 30 years of buying automobiles. More