BMW of Montgomery

The lease to purchase transition went nothing short of splendid. Morgan, Britton. Christian and Mr. Howard the service manager all displayed superior customer service. Montgomery BMW and I have been d splendid. Morgan, Britton. Christian and Mr. Howard the service manager all displayed superior customer service. Montgomery BMW and I have been doing business for almost 9 years. The whole staff understands that the "Customer is King." Sincerely Santi "Mike" Polis More

My service representative was Jeffrey Ashurst. He provided exceptional customer service/care. He paid attention to all details. Cost of services were within my budget. provided exceptional customer service/care. He paid attention to all details. Cost of services were within my budget. More

I told the finance guy what company I wanted for financing. He went with someone different without contacting me. Probably to get a kick back… smh. I’m now forced to refinance to the company I wa financing. He went with someone different without contacting me. Probably to get a kick back… smh. I’m now forced to refinance to the company I wanted originally. I’m forced to pay extra fees. Lazy, incompetent, and greedy are the best ways for me to describe this finance snake. More

Great Customer Service!!! Madison was great! Went out of her way to make sure I stayed in my budget. She worked with Danny, they both were very helpful. Finance Manager was a very pleasant man, a pleasure her way to make sure I stayed in my budget. She worked with Danny, they both were very helpful. Finance Manager was a very pleasant man, a pleasure to work with too. Can't say enough about how great they all were! Great team! I just LOVE my new vehicle, well new to me! Thanks for everything!!! More

My experience with the service department has been great (Bryan is super, and the dealership's courtesy driver is an asset to the dealership), but my recent experience with the parts department was a bit d (Bryan is super, and the dealership's courtesy driver is an asset to the dealership), but my recent experience with the parts department was a bit disappointing. I ordered a windshield only to be told three weeks later that the part was on backorder from Germany. Luckily, someone had ordered, and then cancelled the order, for a windshield, and I was able to have my wind shield replaced. I feel that someone should have told me about the back order instead of telling me, on two separate occasions, that the part is expected "this Friday." Other than the above bump-in-the -road, I am very satisfied with the dealership. More

I appreciate the top notch service I received at BMW of Montgomery! Madison and the gang went above and beyond to help me find the perfect vehicle. I could not be more pleased. Montgomery! Madison and the gang went above and beyond to help me find the perfect vehicle. I could not be more pleased. More

Easy, Easy car buying. Very laid back and simple. Was in and out with my new X5 in less then two hours. Friendly people with absolutely no pressure and out with my new X5 in less then two hours. Friendly people with absolutely no pressure More

Marcus (Service Advisor) is always courteous and attentive. He keeps me posted on the status of my vehicle whenever its in the shop. Always a great job on his part! attentive. He keeps me posted on the status of my vehicle whenever its in the shop. Always a great job on his part! More