BMW of Mountain View

I had a truly wonderful service experience at BMW of Mountain View. My service advisor Shivam Kumar was exceptionally kind and professional. He took the time to clearly explain all the work that would b Mountain View. My service advisor Shivam Kumar was exceptionally kind and professional. He took the time to clearly explain all the work that would be performed on my car and offered thoughtful suggestions, including a great tip on how to save money by pre-paying for oil changes based on how long I plan to keep the vehicle. I also want to give a shoutout to Andrew from the loaner car department. He was fantastic—very helpful and took the time to walk me through how everything worked in the loaner car. Overall, the level of customer service and attention to detail was outstanding. Thank you for making the process so smooth and pleasant! More

My service advisor, Kevin Loftus went above and beyond to address my needs. Knowledgeable, courteous and helpful with easy manners and great smile, from begining to end. Thank you. address my needs. Knowledgeable, courteous and helpful with easy manners and great smile, from begining to end. Thank you. More

The service at the BMW of Mountain View is excellent! The advisors are cordial and helpful. The staff and the Loaner Department personnel are patient and willing to help. The service was fast. I’m ha The advisors are cordial and helpful. The staff and the Loaner Department personnel are patient and willing to help. The service was fast. I’m happy with the recent repair job done at this facility! More

Good quality and fast. Everything is in time. No wait. Good transportation. No need to do extra jobs. Everything is in time. No wait. Good transportation. No need to do extra jobs. More

Bram was very helpful throughout the process of ordering a custom X7 and made sure we were up to date with any developments until delivery. a custom X7 and made sure we were up to date with any developments until delivery. More

The staff who helped us were very courteous and informative and we enjoyed working with all of them! We love our new BMW electric car. informative and we enjoyed working with all of them! We love our new BMW electric car. More

I’ve had nothing but a great purchase experience here at this dealership. Dean F. have been my go to sales person for two cars now, and we appreciate everything that he and the dealership have supported us this dealership. Dean F. have been my go to sales person for two cars now, and we appreciate everything that he and the dealership have supported us with. More

I brought my 2018 X3 in for its annual service. Kevin is a real pro who knows his products and services and watches out for my best interests. Kevin is a real pro who knows his products and services and watches out for my best interests. More

Great team as always. 3rd car from the store and seamless as always. Thank you . 3rd car from the store and seamless as always. Thank you . More

This dealership is great! We ended up trading in our X7 with BMW of Mountain View recently. They were honest and upfront about all costs and current condition if the car we we We ended up trading in our X7 with BMW of Mountain View recently. They were honest and upfront about all costs and current condition if the car we were getting… which you don’t always get with dealerships. 10/10 will be coming back for our next purchase. More