BMW of Mountain View - Service Center

Service is excellent as always. My service advisor Kevin is courteous and polite. Has good communication skills. My service advisor Kevin is courteous and polite. Has good communication skills. More

My services advisor Kyle provided great service to my car. Trustworthy and honest. I would recommend. car. Trustworthy and honest. I would recommend. More

I would like to say Wayne Hong did a good job with my car, he is so honesty and professionalism, he took the time to explain each necessary repair to me and did an exceptional job. car, he is so honesty and professionalism, he took the time to explain each necessary repair to me and did an exceptional job. More

Great Service Dept Advisor! Not surprising for such a large volume dealership, the wait was long for a minor repair. Not surprising for such a large volume dealership, the wait was long for a minor repair. More

Kevin is invaluable in servicing my little 1M, providing great communication and dedicated attention. Will definitely go back. great communication and dedicated attention. Will definitely go back. More

Overall, the service was amazing. Went in to replace my tires, but my service technician was able to take care of other issues that was needed on the vehicle. Thank you for the great Went in to replace my tires, but my service technician was able to take care of other issues that was needed on the vehicle. Thank you for the great service.. More

I had yet another excellent experience with the customer service at BMW of Mountain View during my recent visit. From the moment I arrived, everything was handled smoothly and professionally. I’d especially service at BMW of Mountain View during my recent visit. From the moment I arrived, everything was handled smoothly and professionally. I’d especially like to highlight my service advisor, Shivam, who truly went above and beyond to make the process easy and stress-free. Shivam was knowledgeable, courteous, and attentive throughout the entire visit. He kept me updated on the progress, answered all my questions with patience, and made sure I felt comfortable and informed every step of the way. It’s clear that he genuinely cares about delivering great service and creating a positive experience for customers. Thanks to Shivam and the rest of the team, my visit was efficient and pleasant. I highly recommend BMW of Mountain View and would not hesitate to return in the future. More

Prompt, courteous, professional. All good. Brendan managed the factory recall and minor computer reset on the car All good. Brendan managed the factory recall and minor computer reset on the car More

Great service, but very expensive. Wayne, my service advisor is excellent. But the price they charge for repairs is extremely expensive. Wayne, my service advisor is excellent. But the price they charge for repairs is extremely expensive. More

Hugo has been very responsive throughout the entire service process, like always. Highly recommend to anyone who is seeking proper maintenance. service process, like always. Highly recommend to anyone who is seeking proper maintenance. More