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BMW of Mountain View - Service Center

Mountain View, CA

4.7
622 Reviews

622 Reviews of BMW of Mountain View - Service Center

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August 14, 2023

I have been bringing my car here for routine maintenance for years. It is not necessarily the cheapest but I feel the work is honest and I am taken care of. I get a ride to and from the shop. They wash the More

by Lannieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Aug 17, 2023 -

BMW of Mountain View responded

Hi Lannieh, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

August 13, 2023

Service was quick and professional. The staff is friendly and they advised on the best service for my car. More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 17, 2023 -

BMW of Mountain View responded

Hi Andrea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 13, 2023

The car has never run better. Excellent Service. Took care of stuff that was unexpected by me. More

by leboykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez
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Aug 16, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

I have received great service in BMW of Mountain View. I brought my car to do the service on Aug 10 there. Kevin Tran is the person who helped me with this service. He is very kind and warm! More

by lynnchen66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
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Aug 15, 2023 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 08, 2023

Excellent services from an advisor who knows me and what I want. Wayne is an outstanding service representative. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
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Aug 11, 2023 -

BMW of Mountain View responded

Hello, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 08, 2023

Danial has given me excellent help always friendly and the shop has soon excellent workmanship. More

by aswsr01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial
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Aug 11, 2023 -

BMW of Mountain View responded

Hello, we're happy you found our staff Danial to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Danson was quick and responsive. Had fluent experience. The car wasn’t washed yet when I went for pick up and I had to wait but overall awesome work. More

by amitabrahme163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Aug 11, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (650) 200-0149 so we can assist you further.

August 05, 2023

This is the only place I take my BMW for service. Never disappointed. Best loaner cars More

by mcgirrenator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
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Aug 08, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 03, 2023

Service here is super fast and service advisors are friendly and helpful. They provide valuable suggestions to fix your vehicle. More

by Ksrameshhegde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 07, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2023

Hugo Cardenas went beyond the call of duty to ensure that all my service needs were met. Very profesional and fllow d up with phone calls letting me know the status of my vehicle. I’m very happy with your se More

by fcisne1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Cardenas
Report | Print
Aug 03, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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