BMW of Mountain View - Service Center
Mountain View, CA
631 Reviews of BMW of Mountain View - Service Center
I have received great service in BMW of Mountain View. I brought my car to do the service on Aug 10 there. Kevin Tran is the person who helped me with this service. He is very kind and warm! I brought my car to do the service on Aug 10 there. Kevin Tran is the person who helped me with this service. He is very kind and warm! More
Danson was quick and responsive. Had fluent experience. The car wasn’t washed yet when I went for pick up and I had to wait but overall awesome work. Had fluent experience. The car wasn’t washed yet when I went for pick up and I had to wait but overall awesome work. More
Hugo Cardenas went beyond the call of duty to ensure that all my service needs were met. Very profesional and fllow d up with phone calls letting me know the status of my vehicle. I’m very happy with your se all my service needs were met. Very profesional and fllow d up with phone calls letting me know the status of my vehicle. I’m very happy with your service More
Brought my 2022 X5M in for wheel noise and a windshield crack at the uppermost spot within the line of sight zone. Told replacement was the only option. $3800+. What to do? Replaced it. When it was re crack at the uppermost spot within the line of sight zone. Told replacement was the only option. $3800+. What to do? Replaced it. When it was returned to me, the HUD now has a glare right in the line of sight zone and the display is now very dim. The foreman drove my car, noted the glare and checked the display. He said the glare was from the extra shiny HUD screen and the console display was okay. They, my SA and the foreman, said they will see what they can do to work it out. Funny thing, I replaced the windshield for safety reasons (crack and potential risk to my safety) and was returned a version of my X5 M that is now 100% more unsafe due to the glare and my console display doesn’t work. It is under warranty but the windshield is not. Have a loaner and am remaining positive. May update this post as the saga continues. More