BMW of Mountain View - Service Center

Timely and professional. Wayne C and Wayne H have always been super helpful. Thank you! Wayne C and Wayne H have always been super helpful. Thank you! More

The service advisor is was fine, just i would be better if he was more communication with the customer. I had to call to know the status of my car. It would like to get info of my car at least once a week if he was more communication with the customer. I had to call to know the status of my car. It would like to get info of my car at least once a week to know the status of the service. More

I could never get a response from the Service department in time regarding my complaint. It took two attempts over six months for the service regarding the recall notice to get it done. all the recommendati in time regarding my complaint. It took two attempts over six months for the service regarding the recall notice to get it done. all the recommendations for service were good but were expensive. More

The technician was very helpful and he gave me all the information about what it needs to be done to my vehicle and provided me with an excellent customer service information about what it needs to be done to my vehicle and provided me with an excellent customer service More

This is the worse dealer I have ever been. If you want them to break your car, than go for it! If you want them to break your car, than go for it! More

Came to the shop for a recall and left with a satisfactory result. Smooth communications first and professional class services at the end. satisfactory result. Smooth communications first and professional class services at the end. More

Very professional, no long waiting, effective, provide best service that can not ask for more best service that can not ask for more More

I had another great experience recently thanks to Branden Casey's helpfulness. Excellent service! Thanks Casey's helpfulness. Excellent service! Thanks More

BMW of Mountain View service has improved over the past few years. While the physical environment is still very dated and drab, I found the personnel there to be helpful and knowledgeable. I was also ple few years. While the physical environment is still very dated and drab, I found the personnel there to be helpful and knowledgeable. I was also pleasantly surprised that the cost premium they charge was not a bad as in the past. Overall good experience. Got 4 new tires, did a recall, and did oil change. And for a price not too far in excess of what a local tire store was going to charge. More

Really impressive dealership. People great ,service great. Brandon Casey very helpful. Everything about the organization is first rate People great ,service great. Brandon Casey very helpful. Everything about the organization is first rate More