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BMW of Mountain View - Service Center

Mountain View, CA

4.7
622 Reviews

622 Reviews of BMW of Mountain View - Service Center

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June 03, 2023

They provide efficient services. I wait at the customer lounge for services, it only took 1.5 hours More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Could not remember
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Jun 05, 2023 -

BMW of Mountain View responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

Justin was prompt and my car was ready on time. Great service all around.. will go back More

by robert_a_abedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jun 06, 2023 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 01, 2023

Polite, knowledgeable staff. Quick check-in. And decent to terrific service. They could do a better job cleaning up the car though. When a BMW comes out with more water splash ma More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, who is fabulous
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Jun 05, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

May 31, 2023

Very professional service. Completed the jobs as expected . Thanks you very much Mountain View service team. More

by lam8787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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Jun 05, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 27, 2023

My service advisor Kevin was amazing. He was very quick at getting back to my messages. More

by sangyon82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 31, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

A very good service for maintainence. The advisor is very nice and patient. The technician is also very good. More

by bosun007123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Report | Print
May 31, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 22, 2023

Mountain View BMW is top notch! Service Advisors are knowledgeable and pleasant to deal with. More

by davepdarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
May 26, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

I have been very satisfied with the service they have been providing and the plan is to continue bringing my car here for service More

by vita-03-deviant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
Report | Print
May 26, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 20, 2023

Fully satisfied and appreciated specially the service and accommodation by service advisor. Would recommend to friends. More

by EdMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Report | Print
May 22, 2023 -

BMW of Mountain View responded

Hi Edmar, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 18, 2023

Great experience. Outstanding communication and service! The service took care of the communication with the insurance, which helped a lot. More

by mattfkling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
May 22, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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