BMW of Mountain View - Service Center

Kyle was my service advisor. He was very attentive and he made sure that my car was done on time and had a follow up call with me to make sure that the work was done to my satisf He was very attentive and he made sure that my car was done on time and had a follow up call with me to make sure that the work was done to my satisfaction More

Great service at BMW Mountain View. Justin was very quick to see me and explain the process of what was recommended and how it would be charged if needed. He sent me a video of the serv Justin was very quick to see me and explain the process of what was recommended and how it would be charged if needed. He sent me a video of the service being performed with the text message when the car was serviced. I was very happy with not only the car service but great customer service. More

At 8:00, I brought in our I4 for recall work. Wayne Chan and his crew had the car out by 2:00 all washed and checked. Excellent service. Wayne and the staff were amazing. Wayne Chan and his crew had the car out by 2:00 all washed and checked. Excellent service. Wayne and the staff were amazing. More

Daniel Martinez always does an amazing job taking care of our service needs. He quickly and promptly scheduled my appointment and got my service completed in less than a day's time. our service needs. He quickly and promptly scheduled my appointment and got my service completed in less than a day's time. More

Great reliable service. My service advisor is thorough and doesn't stop until the root of the issue is discovered and resolved. My service advisor is thorough and doesn't stop until the root of the issue is discovered and resolved. More

Very considerate with loan car and Lyft service. spacious waiting area with drinks. Very good communication. spacious waiting area with drinks. Very good communication. More

The service was amazing and really fast. 5 stars for BMW of Mountain View. I really like that BMW get a ride for me to back home when the car is under maintenance. 5 stars for BMW of Mountain View. I really like that BMW get a ride for me to back home when the car is under maintenance. More

Brendan kept me informed about the progress of the repair and items to be fixed. and items to be fixed. More

Great customer service. Staff are knowledgeable and friendly. I have always had a great experience at BMW of Mountain View. Staff are knowledgeable and friendly. I have always had a great experience at BMW of Mountain View. More

Got 4 tires of my i3 replaced in Dec,2021, at this mountain view BMW dealer. Wayne is the advisor. Recently (March, 2023) I found a bubble/bump on the side wall of one tire. Wayne helped me to apply f mountain view BMW dealer. Wayne is the advisor. Recently (March, 2023) I found a bubble/bump on the side wall of one tire. Wayne helped me to apply for the warranty and got that tire replaced at $50 deductible charge. Now my i3 is back to road and fun to drive. More