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BMW of Mountain View - Service Center

Mountain View, CA

4.7
630 Reviews

630 Reviews of BMW of Mountain View - Service Center

Sort by
March 09, 2023

Everybody there is always helpful and attentive to my needs. Hugo went above his responsibility and engaged a collision specialist to help with a separate issue. I felt taken care of. More

by ailing_vents_0w
Recommend Dealer
Yes
Employees Worked With
Hugo Cardenas
Mar 13, 2023 -

BMW of Mountain View responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 06, 2023

Perfect service on time provided Especially they sent video for the car status check real time thanks More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Mar 10, 2023 -

BMW of Mountain View responded

Daniel, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Mar 10, 2023 -

Daniel responded

No problem, especially thank you Wayne Hong, for his nice supports.

March 05, 2023

Owned multiple luxury/sports brands over the years and none have come close to the awesome service provided by Marc Nappi! Thank you! More

by BlueM55555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Mar 09, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2023

Speedy, professional, courteous service, even included a car wash and free pickup when my car was ready! More

by 2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Mar 06, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 03, 2023

Service Team is excellent! I have never had to bring my car back after service for a problem that was to be fixed. They have been servicing my car for over 15 years. Branden More

by wrbcummings
Service Time
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Mar 07, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 03, 2023

Good customer service , honest n friendly, compassionate, and trustworthy , appreciate the immediate responses and communication More

by Jdaza02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Mar 07, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 02, 2023

Service was very good The Lyft transportation is fast and convenient Kevin provides very professional service More

by moiseyevat
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Mar 06, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2023

BMW Of Mountain view is the only dealership in the Bay Area where I would take my M3 for service. I drive the extra 30 miles just to get the car serviced here. Always had a stellar experience and Brandan More

by VIRGILLITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandan Casey
Mar 06, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

March 01, 2023

Service team is very accommodating and professional. Branden in particular was very responsive and helpful. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Mar 06, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 28, 2023

Excellent and courteous service. The Lyft transportation is superb. I highly recommend this dealer and it has continued to improved since I bought and serviced my car with it for 20 More

by oliverskyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt
Mar 06, 2023 -

BMW of Mountain View responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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