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BMW of Mountain View - Service Center

Mountain View, CA

4.7
625 Reviews

625 Reviews of BMW of Mountain View - Service Center

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February 17, 2023

special thanks to Mr. Wayne Hong! you are the best! it was nice experience :) see you More

by dongmin.son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Report | Print
Feb 21, 2023 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

Free rides via Lyft to and from the dealership, what's not to like about BMW of MV Service Dept. More

by chaz2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Report | Print
Feb 19, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 13, 2023

Received excellent Service. I was especially impressed by the manner I received at the check-in time. They are prompt and polite. I got a ride home within 2 minutes More

by andrewmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENISE MARTINNETH
Report | Print
Feb 16, 2023 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2023

Rep Kevin Tran is why I go to MV BMW. He’s kind, thoughtful and very honest. Makes me feel like family. More

by Mb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Report | Print
Feb 16, 2023 -

BMW of Mountain View responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2023

Kevin T was very helpful and reliable. I will go to him during my next meet More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Report | Print
Feb 14, 2023 -

BMW of Mountain View responded

Hi Joe, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. If you ever need help, just give us a call. Happy motoring!

February 10, 2023

It was a great and friendly service. I will definitely be coming back for the next service. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Report | Print
Feb 13, 2023 -

BMW of Mountain View responded

Hello Tom, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2023

Justin Wyatt at BMV of Mountain View did a great job of managing my service - kept me informed, and got the work done even before the anticipated time. I'll be back. More

by Mark Weitzel
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt
Report | Print
Feb 12, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 08, 2023

Wayne Chan did a great job of helping me thru a flat tire situation, logistics in getting towed, and then getting my tire replaced. More

by jeffreyknobel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Feb 11, 2023 -

BMW of Mountain View responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2023

Great customer service! My service advisor explained everything to me and I appreciated the ride home so I didn’t have to wait for my car at the dealership! More

by Bmwlover
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Report | Print
Feb 08, 2023 -

BMW of Mountain View responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2023

The overall experience is excellent, I would definitely give it a perfect rating! And would recommend to my friend. More

by Yiting Zhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Feb 08, 2023 -

BMW of Mountain View responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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