BMW of Mountain View - Service Center

BMW Mountain View is close to my work, and I had a great experience with Kevin Tran. He is very helpful and patient. experience with Kevin Tran. He is very helpful and patient. More

Friendly service advisors and great service. it is a bmw service you can always count on. it is a bmw service you can always count on. More

AMAZING Followups by Kevon. He was super transparent and super consistent in his messaging. Always kept me appraised of the status and explained the issue and how the fix will b He was super transparent and super consistent in his messaging. Always kept me appraised of the status and explained the issue and how the fix will be done. Provided patiently all the details! More

Tire Center scheduler does not work correctly. Appointment date and time was confirmed to me in email but dealer never received notification. Fortunately tires were available and the BMW servic Appointment date and time was confirmed to me in email but dealer never received notification. Fortunately tires were available and the BMW service manager saved the day by squeezing us in for the installation; great recovery but I hope somebody fixes the online scheduler for the tire center, More

Great service and I told the dealership that I was in a rush because of work and needed my car back for the next day so they finished it day of! The engine light sign was still on after the servicing but i rush because of work and needed my car back for the next day so they finished it day of! The engine light sign was still on after the servicing but it drives fine! More

Am very satisfied with the service they process after my vehicle was looks nice and clean they always take the time to washed thank you all the service department vehicle was looks nice and clean they always take the time to washed thank you all the service department More

Excellent service, everyone I encountered was courteous and helpful. In particular Wayne Chan. They were also able to secure a loaner for me. I had to have my car towed in so it was an unscheduled visit. and helpful. In particular Wayne Chan. They were also able to secure a loaner for me. I had to have my car towed in so it was an unscheduled visit. More

Highly recommended this location to do your maintenance, very nice, kind, patient and reasonable service. very nice, kind, patient and reasonable service. More

Marc Nappi is the best “Customer Server and Car Mechanic , BMW should be proud off! BMW , BMW should be proud off! BMW More

Hugo was great, explained everything in detail. Highly recommend if you need service done on your bmw. Highly recommend if you need service done on your bmw. More