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BMW of Mountain View - Service Center

Mountain View, CA

4.7
634 Reviews

634 Reviews of BMW of Mountain View - Service Center

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December 23, 2022

Excellent service. They are always very attentive to the needs and special circumstances of the customer. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt
Dec 26, 2022 -

BMW of Mountain View responded

Hi Will, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2022

Great service, helpful and pleasant service managers. However, the service is expensive compared to other places. More

by elfou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Dec 26, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

Wayne, my goto guy, was great as usual. Responsive, informative, helpful, effective. Thank you. The needed repair was completed quickly. Plus he was able to service a recall issue. More

by Ferejohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Dec 26, 2022 -

BMW of Mountain View responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2022

It was a fast and hassle-free service for my car. I got shuttle service to and from home to the dealership and Justin helped me to get new license frames. More

by Amir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt
Dec 23, 2022 -

BMW of Mountain View responded

Hi Amir, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 21, 2022

Kyle was very professional very nice and patient. Loaner dpt in the other hand need some work and better training More

by Kubof7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 23, 2022 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 19, 2022

Mark S was very helpful, clear and concise. I appreciated his proactive approach and overall communication More

by ccolant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mark s.
Dec 22, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

I had some engine check light issues, which was looked at professionally and provided honest diagnosis. I was also provided with a loaner car which made the experience very easy. More

by harshil93r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Dec 22, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

I work with advisor Mark S. Always helpful and professional. Dealer is perfect and organized More

by Mohammad.altarifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark suliman
Dec 15, 2022 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

December 09, 2022

My service was prompt and courteous. My vehicle was clean and arrived timely after my accounting was processed. More

by bval.111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 12, 2022 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2022

This dealership is a very efficient and well organized place. Everytime when my car was servied, I was able to get a loaner car, which is so nice! More

by shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Dec 08, 2022 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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