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BMW of Mountain View - Service Center

Mountain View, CA

4.7
634 Reviews

634 Reviews of BMW of Mountain View - Service Center

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December 03, 2022

Great service from Kyle in getting me an appointment slot and getting my service done quickly. More

by ekechy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 06, 2022 -

BMW of Mountain View responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 01, 2022

Excellent customer service, as always! Everything was quick, too! From Kevin to Wayne, to the gentlemen (sorry, I didn't get your names) at the rental desk, thanks! More

by beemerdriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
wayne chan
Report | Print
Dec 02, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 30, 2022

Great experience and I’d go again. Mark was very helpful and guided me through everything! More

by Anvay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slieman
Report | Print
Dec 01, 2022 -

BMW of Mountain View responded

Hello Anvay, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 27, 2022

Service Advisor Mark Sleiman was very helpful with me. Helped me resolved my brake issue. More

by A E B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Report | Print
Nov 28, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 24, 2022

Check out needs an improvement. Receptionist absent at the time of the pick up. Luckily I found an adviser at the desk to check me out. Cash was my preferred method of payment, but More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Report | Print
Nov 25, 2022 -

BMW of Mountain View responded

Hello Kate, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

Always get great service and very honest info from BMW Mountain View!! They even show you pics when they find an issue, which is super helpful! Kyle was great rep and was super helpful and gave me great More

by NAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Osello
Report | Print
Nov 23, 2022 -

BMW of Mountain View responded

Hello Nac, it means so much to us that you chose our dealership!

November 19, 2022

The customer service by Wayne Chan was "above and beyond". It was my first visit and he made my experience smooth, timely and efficient. I highly recommend this location and will return. I especiall More

by Car blanche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Nov 23, 2022 -

BMW of Mountain View responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 19, 2022

Excellent service. Very helpful, friendly and took care of me and my car in a timely manner. Best car dealership experience yet. More

by Valeria Barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Report | Print
Nov 23, 2022 -

BMW of Mountain View responded

Hello Valeria, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 17, 2022

Check In was fast and easy. The service was fast with high quality. Great job Marc Nappi. More

by Jaime Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Report | Print
Nov 22, 2022 -

BMW of Mountain View responded

Hi Jaime, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 16, 2022

Great service and proactively took care of everything. I had a pleasant experience with Kyle as the service advisor. Definetely recommend this place. More

by Sunil K G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Nov 21, 2022 -

BMW of Mountain View responded

Hello Sunil, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

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