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BMW of Mountain View - Service Center

Mountain View, CA

4.7
630 Reviews

630 Reviews of BMW of Mountain View - Service Center

Sort by
August 08, 2022

Service was provided with excellent service. The car is ready with the proper assessments in time. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Aug 12, 2022 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us, Brian! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2022

Great service work with attention to detail. Staff was very helpful. Car was ready faster than I expected. More

by curates.parity_0t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
Aug 05, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2022

Great building layout for service intake! Everyone was helpful, responsive, and organized. Kyle was able to resolve an unexpected difficulty and was courteous and professional throughout. Ver More

by cmasch55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Aug 04, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

I have been satisfied by pretty responsive and quick service. Devin has helped the service in a professional manner. More

by redhipsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Aug 02, 2022 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

Kyle is very helpful every time I visit BMW of Mountain View. He makes sure that all of issues are resolved in a timely fashion. More

by firouz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 02, 2022 -

BMW of Mountain View responded

Hello Firouz, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

They did a great job! Fuel system service improves my driving experience. I am very appreciated! More

by mryin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denial m
Aug 02, 2022 -

BMW of Mountain View responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2022

Devon was great in helping me with new tire selection and ensuring my extended warranty was being fully utilized. Always appreciated MTV BMW service process and helpful people. More

by judy.a.barron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon Miller
Jul 29, 2022 -

BMW of Mountain View responded

Hi Judy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 26, 2022

Wayne provide great service when I brought my X5 for routine service. He was very courteous, and accommodating of my need for a loaner and need to return it a bit later due to my schedule. Loved the vid More

by alphe_1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Lo
Jul 30, 2022 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

July 25, 2022

The quality of customer service offered at this dealership is top notch. The employees are very professional. Washing and cleaning the car after it gets serviced adds a nice touch to the overall ex More

by alexk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin M.
Jul 28, 2022 -

BMW of Mountain View responded

Alexk, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2022

Quick and efficient service also with loaner vehicle. Marc nappi was communicative and detailed about work. More

by Ttmraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc nappi
Jul 28, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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