BMW of Mountain View - Service Center

I had an excellent service and great hospitality for an annual oil change. I waited in the dealership and was able to get my car back after 2.5 hours, as the service folk promised. annual oil change. I waited in the dealership and was able to get my car back after 2.5 hours, as the service folk promised. More

Came in for an oil change and the technicians managed to drive my car right into the curb right in front of me, damaging the bumper. I can only imagine how this technician handled other people’s cars when c drive my car right into the curb right in front of me, damaging the bumper. I can only imagine how this technician handled other people’s cars when customers are not around. First time here for a simple service and already an issue. Not a great look and very inconvenient. Otherwise, Marc is my service advisor and he did a great job taking care of the situation. More

The service I received was excellent as always! I am always very pleas f with the service at BMW of Mt Virw. Branden Casey and his team are the best!! I am always very pleas f with the service at BMW of Mt Virw. Branden Casey and his team are the best!! More

I have a good experience with the dealership. They are very helpful to show me the issues with the car and show me the options for the solution. They are very helpful to show me the issues with the car and show me the options for the solution. More

I had an excellent service and great hospitality and the service respond was great and drive back ride was fast and good service respond was great and drive back ride was fast and good More

This dealership is such a professional and committed group. I always few like I’m being looked out for. group. I always few like I’m being looked out for. More

I recently had an excellent experience with the BMW Z4 maintenance service at BMW Mountain View. Justin Wyatt, my service advisor, was incredibly helpful and super friendly throughout the process. I highl maintenance service at BMW Mountain View. Justin Wyatt, my service advisor, was incredibly helpful and super friendly throughout the process. I highly recommend this service center and commend Justin Wyatt for his outstanding customer service. More

The whole service was excellent. It was ease of picking up multiple service slots, full explanation of choices, timely work, Uber drop off during waiting period and clean car at the It was ease of picking up multiple service slots, full explanation of choices, timely work, Uber drop off during waiting period and clean car at the end of service. More

Our service advisor, Marc Nappi, is incredible. He is focused on customer service and communicates very effectively. He is focused on customer service and communicates very effectively. More

Modern dealership with well coordinated service, sales, showroom, and waiting area. Appointments are prompt and attentive. showroom, and waiting area. Appointments are prompt and attentive. More