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BMW of Mountain View - Service Center

Mountain View, CA

4.7
631 Reviews

631 Reviews of BMW of Mountain View - Service Center

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November 06, 2021

I enjoyed the service a great deal. My adviser Mark Nappi was more than perfect! More

by andre.g.petukhov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nappi
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Nov 06, 2021 -

andre.g.petukhov responded

Thanks for the service! Thanks Mark!

November 05, 2021

Truly the absolute best customer service! I’ve been to Peter Pan bmw in San Mateo/Burlingame to have my car serviced since they’re closer to my home, and big mistake as they were just terrible, and lacked More

by persianprincessmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Sean
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Nov 08, 2021 -

BMW of Mountain View responded

Hi. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

November 05, 2021

Excellent service and communication. Would highly recommend the service department. We have used this dealership for all of our vehicles and have always been very satisfied. More

by m.nehemiah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hagar
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Nov 08, 2021 -

BMW of Mountain View responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Mountain View. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Have a great day!

November 04, 2021

I trust people and reliable dealership. Good advisor, trying hard to repair or solving the problem. More

by Younan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
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Nov 06, 2021 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2021

Daniel Martinez did such an amazing job I’m so happy with the service that I received, I will definitely make this my primary dealership More

by samreensal23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Report | Print
Nov 05, 2021 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for your feedback! We hope you have a great day!

October 31, 2021

Excellent very very good this is ridiculous to require 15 words this screws up your service app4oac The service was good this form is not More

by derek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
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Nov 03, 2021 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 27, 2021

Kyle Ossello was very prompt and helpful with servicing request. I would definitely recommend him! More

by santosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Report | Print
Oct 29, 2021 -

BMW of Mountain View responded

Hi Santosh, thanks so much for the warm recommendation of the team here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2021

I had excellent experience with Wayne Hong. Very professional, friendly, and knowledgeable. I highly recommend. More

by hk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne, Hong
Report | Print
Oct 29, 2021 -

BMW of Mountain View responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2021

Fantastic service and professionalism from Andy Simental! Came in for a wheel alignment and to take care of some service recalls, which Andy explained to me before I could even mention the service recalls to More

by Dennis W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Simental
Report | Print
Oct 29, 2021 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 24, 2021

Excellent service from Wayne Chan. Couldn’t ask for better care of my car. Thanks so much. More

by cjoneill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Oct 26, 2021 -

BMW of Mountain View responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! Don't hesitate to call us if you ever need anything. Be safe on the road!

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