BMW of Mountain View - Service Center

Mark took care of my maintenance and oil leak. He went out of his way to ensure I didn't pay an excessive amount for my repair. Much appreciated. out of his way to ensure I didn't pay an excessive amount for my repair. Much appreciated. More

I've been going here for ~10 years to service 3 Bimmers over that time. Service rep, Wayne Hong is excellent. Clear communication and courteous. over that time. Service rep, Wayne Hong is excellent. Clear communication and courteous. More

We have had an intermittent noise when starting car for over a year. Brought back for Joe Wahler(who is awesome) to investigate. We have been going to East Bay BMW since we moved. We were concerned as the over a year. Brought back for Joe Wahler(who is awesome) to investigate. We have been going to East Bay BMW since we moved. We were concerned as the car is just out of warranty but the car has been doing this for over a year. Joe and Brendan kept the car for a few days and have assured us all is well More

Excellent 20K service from start to finish. I was kept fully informed of all the issues and suggested service items. Loaner pickup and dropoff worked perfectly. Very polite and helpful staff. fully informed of all the issues and suggested service items. Loaner pickup and dropoff worked perfectly. Very polite and helpful staff. More

Wayne Chan is the best. He scheduled my appointment quickly, lined up a loaner call for the two days, and my car was washed and ready for me at pickup. quickly, lined up a loaner call for the two days, and my car was washed and ready for me at pickup. More

Excellent and timely service. Repair of tires and rotation. Very friendly and competent. Mr Wang did excellent. rotation. Very friendly and competent. Mr Wang did excellent. More

The sales and service are both good, Wayne Chen, Joe Wahler, PJ, Kevin. I highly recommend! Wahler, PJ, Kevin. I highly recommend! More

The process was easy and quick. My advisor, Marc Nappi is friendly and efficient. The loaner process was very easy to navigate. friendly and efficient. The loaner process was very easy to navigate. More

We towed a new Airstream from NC with our 2019 X5, experiencing trailer light problems. Just to make sure the X5 was not the problem we took it to BMW of Mountain View for a checkup. The service advis experiencing trailer light problems. Just to make sure the X5 was not the problem we took it to BMW of Mountain View for a checkup. The service advisor, Kyle Ossello was super helpful and tracked down the info we needed plus gave our X5 a clean bill of health. The problem was the blue tooth brake controller. An X5 is a tremendous tow vehicle. Plenty of power for a 3 ton trailer. More

BMW of Mountain View has consistently solved complex problems with my car. And they always road-test the vehicle to confirm the fix. problems with my car. And they always road-test the vehicle to confirm the fix. More