BMW of Mountain View - Service Center

Very friendly, all does guys work so hard..Mark so hard ...very good guy.. ...very good guy.. More

Tires were swapped, the car didn't recognized the tires. Tires needed to be enrolled again. Reset didn't help. Dealership didn't mentioned that to the customer. Computer software got updated. Since then Ap Tires needed to be enrolled again. Reset didn't help. Dealership didn't mentioned that to the customer. Computer software got updated. Since then App can't communicate to the car. A lot of unforeseen problems. More

Wayne Chan was the advisor for the service of my BMW 328i. I highly recommend Wayne who is personable, knowledgeable and professional. Excellent customer service! 328i. I highly recommend Wayne who is personable, knowledgeable and professional. Excellent customer service! More

Great experience doing annual service with Andy. The only room for improvement: had to wait 20 minutes to have my car brought back. Not worth deducting a star. only room for improvement: had to wait 20 minutes to have my car brought back. Not worth deducting a star. More

As always, Wayne Chan was thorough, proactive and accommodating throughout the whole process. I went in for an engine oil change in the morning and my car was ready in the afternoon. Fantastic servic accommodating throughout the whole process. I went in for an engine oil change in the morning and my car was ready in the afternoon. Fantastic service! More

Very courteous and professional service. Easy and very convenient. Friendly staff and quick turn around. convenient. Friendly staff and quick turn around. More

Amazing customer service. Wayne took care of all my service needs for 330i. He was also courteous to answer all my questions and called me once service was completed. Overall a great experience. service needs for 330i. He was also courteous to answer all my questions and called me once service was completed. Overall a great experience. More

Wayne was very courteous and professional. Exceptional service at this dealership. With no appointment they took my car for maintenance service and did an excellent job. service at this dealership. With no appointment they took my car for maintenance service and did an excellent job. More

Wayne is friendly, helpful, and really gives his best to make sure everything goes smoothly in a timely manner. make sure everything goes smoothly in a timely manner. More

Great products and service department. Knowledgeable discussions about the choices/alternatives offered; and whether or not covered by warranty. We appreciate the maintenance and warranty programs offe discussions about the choices/alternatives offered; and whether or not covered by warranty. We appreciate the maintenance and warranty programs offered by BMW. More