BMW of Mountain View - Service Center

As always, Wayne Chan was thorough, proactive and accommodating throughout the whole process. I went in for an engine oil change in the morning and my car was ready in the afternoon. Fantastic servic accommodating throughout the whole process. I went in for an engine oil change in the morning and my car was ready in the afternoon. Fantastic service! More

Very courteous and professional service. Easy and very convenient. Friendly staff and quick turn around. convenient. Friendly staff and quick turn around. More

Amazing customer service. Wayne took care of all my service needs for 330i. He was also courteous to answer all my questions and called me once service was completed. Overall a great experience. service needs for 330i. He was also courteous to answer all my questions and called me once service was completed. Overall a great experience. More

Wayne was very courteous and professional. Exceptional service at this dealership. With no appointment they took my car for maintenance service and did an excellent job. service at this dealership. With no appointment they took my car for maintenance service and did an excellent job. More

Wayne is friendly, helpful, and really gives his best to make sure everything goes smoothly in a timely manner. make sure everything goes smoothly in a timely manner. More

Great products and service department. Knowledgeable discussions about the choices/alternatives offered; and whether or not covered by warranty. We appreciate the maintenance and warranty programs offe discussions about the choices/alternatives offered; and whether or not covered by warranty. We appreciate the maintenance and warranty programs offered by BMW. More

Good shop nice people timely service responsive business they should provide quick car wash with any services rendered by the customer for how much they pay for the vehicle they should provide quick car wash with any services rendered by the customer for how much they pay for the vehicle More

Always get great service here. Never disappointed. Staff that cares, they inform, highlight only what’s needed, always take time to thoroughly answer questions, concerns and provide guidance without pressur that cares, they inform, highlight only what’s needed, always take time to thoroughly answer questions, concerns and provide guidance without pressure. Will always come back here. More

Great service. Easy pick up and drop off. Easy to get a loaner or ride if needed. Wayne was very helpful every step of the way. My car is running like a top! loaner or ride if needed. Wayne was very helpful every step of the way. My car is running like a top! More

They always try to be very customer favorable. Due to the pandemic the service department has also been affected with what seems to be a loss of employees, but they still maintain a very good level of servic pandemic the service department has also been affected with what seems to be a loss of employees, but they still maintain a very good level of service. More