BMW of Mountain View - Service Center

Good shop nice people timely service responsive business they should provide quick car wash with any services rendered by the customer for how much they pay for the vehicle they should provide quick car wash with any services rendered by the customer for how much they pay for the vehicle More

Always get great service here. Never disappointed. Staff that cares, they inform, highlight only what’s needed, always take time to thoroughly answer questions, concerns and provide guidance without pressur that cares, they inform, highlight only what’s needed, always take time to thoroughly answer questions, concerns and provide guidance without pressure. Will always come back here. More

Great service. Easy pick up and drop off. Easy to get a loaner or ride if needed. Wayne was very helpful every step of the way. My car is running like a top! loaner or ride if needed. Wayne was very helpful every step of the way. My car is running like a top! More

They always try to be very customer favorable. Due to the pandemic the service department has also been affected with what seems to be a loss of employees, but they still maintain a very good level of servic pandemic the service department has also been affected with what seems to be a loss of employees, but they still maintain a very good level of service. More

When it comes to Service It really depends on the person who is helping you. I have had very bad and unprofessional experiences in this location before. But Mark Sleiman is really nice and helpful. Makes yo who is helping you. I have had very bad and unprofessional experiences in this location before. But Mark Sleiman is really nice and helpful. Makes your service experience pleasant. Thank you. More

Daniel Martinez was my service representative. He was super professional and handled my car trouble in the most expedient manner. I highly recommend. This dealership and Daniel if you can get him. super professional and handled my car trouble in the most expedient manner. I highly recommend. This dealership and Daniel if you can get him. More

I came in for the regular service/check-up. Mark Sleiman Was my service rep and took wonderful care of me and my car while I waited in the lobby. Thanks Mark! Was my service rep and took wonderful care of me and my car while I waited in the lobby. Thanks Mark! More

Hard to make appointment by phone they would not call back when you would leave your number. My right front wheel was curbed, notice the marks on tire and rim when received. Tech was helpful in person. back when you would leave your number. My right front wheel was curbed, notice the marks on tire and rim when received. Tech was helpful in person. More