BMW of Mountain View - Service Center

Emergency service. Dealer got me in immediately in the morning after calling for an appointment. Dealer paid for an Uber to take me home until later that afternoon wh Dealer got me in immediately in the morning after calling for an appointment. Dealer paid for an Uber to take me home until later that afternoon when I could pick up a loaner, thereby avoiding the cost of an auto rental, above and beyond the call of duty. Repairs done promptly, correctly and per the estimate. More

Very attentive staff. Understood the problem and provided good guidance on what they would do and how long it would take. Also cleaned the car and updated the software. Understood the problem and provided good guidance on what they would do and how long it would take. Also cleaned the car and updated the software. More

Wayne Chan continues to provide great customer services and always prompt in his response to our questions. and always prompt in his response to our questions. More

Went to service the car. Pick up was quick and car was returned as planned with no out of pocket expenses. Pick up was quick and car was returned as planned with no out of pocket expenses. More

Very professional and quality service! Highly recommend！ Very professional and quality service! Highly recommend！Thank！ Highly recommend！ Very professional and quality service! Highly recommend！Thank！ More

Kyle (and Kevin) and the service team gave me great service on my BMW this week. service on my BMW this week. More

I would recommend MT View BMW since the service was great and waiting area was beautiful. and waiting area was beautiful. More

Good service for oil change, efficient or convenient shuttle service before and after service down. shuttle service before and after service down. More

Branden and his team were fantastic. They had a (brand new!) X3 loaner waiting for me and took care of the recall issues and break replacement. I was already at work when the job was fin They had a (brand new!) X3 loaner waiting for me and took care of the recall issues and break replacement. I was already at work when the job was finished the following day, and they allowed me to return the loaner on my way to work the following day. A+ service. Thanks Brandon! More

Booked an urgent appointment for problems to start the car, but on the day of the appointment the car would not start at all. BMW Mountain View represented by Wayne were very accommodating and moved my sl car, but on the day of the appointment the car would not start at all. BMW Mountain View represented by Wayne were very accommodating and moved my slot to the next day after I got the car towed to the garage. They quickly characterized the issue as a faulty starter and had the car running as good as new the next day - and the repair was below the budget is feared since its a BMW ... They also did a free inspection on the car and sent the video to me which was great, and also nice to see beneath the car which I something don't see otherwise! More