BMW of Mt. Laurel
Mount laurel, NJ
Filter Reviews by Keyword
By Type
Showing 309 reviews
Matthew is a rock star! He was extremely helpful and answered all of my questions and kept me well informed while my vehicle was being serviced. He goes above and beyond and He was extremely helpful and answered all of my questions and kept me well informed while my vehicle was being serviced. He goes above and beyond and that's saying a lot especially since customer service has declined overall within the last two years. It is refreshing to know that there is still excellent customer service! Thank you Matthew! More
This is my first car purchase from Holman BMW of Mt. Laurel. In fact, of the many cars I have owned over the years, this is my first BMW. I was nervous about switching brands and dealerships, but my exp Laurel. In fact, of the many cars I have owned over the years, this is my first BMW. I was nervous about switching brands and dealerships, but my experience was amazing. Wayne, my sales consultant, made the experience just about perfect for me. He really listened to my needs, took the time to understand my experience with buying cars and to provide a fitting sales experience from start to finish. I also had a good experience with Mara in the finance office where I felt just the right amount of guidance on extras for the car with no undue pressure to purchase...but the information I needed to make choices right for me. I left feeling great about my purchase of a pre-owned X3 M40i. It is an amazing car. My sales experience was amazing, and I recommend Wayne and BMW of Mt. Laurel to anyone looking for a great car sales experience. More
Great service, excellent communication and friendly staff. With having my own service advisor (Mike Carbone) I feel confident when dropping my vehicle off to the service department because he is very k staff. With having my own service advisor (Mike Carbone) I feel confident when dropping my vehicle off to the service department because he is very knowledgeable about my vehicle. I recently spoke to the mechanic (Harvey) who explained everything to me in elementary form so that I can understand. As a person who is not an expert in vehicle mechanics, I appreciate that he took the time to call me and explain it to me. I also left town for a couple of days on vacation and the team completed my vehicle and had it ready for me when I returned. This leaves me confident to come back to the team for any future concerns on my vehicle. More
This was the second time I had been at BMW Mt. Laurel for service and I worked with service rep, Matthew Maldonado both times, always super pleasant and professional. Everyone there is exceptional Laurel for service and I worked with service rep, Matthew Maldonado both times, always super pleasant and professional. Everyone there is exceptional. More
I just purchased a 430i and the experience was great. Donna was very pleasant to work with. This was my second car purchase this year with Donna as my Sales agent. I've been coming to this dealership for Donna was very pleasant to work with. This was my second car purchase this year with Donna as my Sales agent. I've been coming to this dealership for quite some time. I also have to mention my service tech Mike Carbone is very knowledgeable and personable and one of the main reasons i stay with the BMW family. More
Very professional and friendly service. I recommend this dealership for all your needs. I’ll be using them again for my next service. I recommend this dealership for all your needs. I’ll be using them again for my next service. More
This was the second purchase from BMW of Mt Laurel. My salesperson, Erich Decker had everything ready so there was no wait time. The entire process was a little over an hour.. Time was very importa My salesperson, Erich Decker had everything ready so there was no wait time. The entire process was a little over an hour.. Time was very important to me, so this was a perfect purchase. More
The service team specifically Billy and Jonathan, worked with BMW to have the worked covered by my warranty, initially I was told it was not covered, but after providing details they were able to have the w with BMW to have the worked covered by my warranty, initially I was told it was not covered, but after providing details they were able to have the work completed and covered under my warranty, saved me 1,500 bucks, greatly appreciated. Your customer service is AMAZING. Thanks again! More

