BMW of Mt. Laurel

I waited to give this review to give them ample opportunity to step up however they have failed. Initially, I was declined by every bank they applied to, with $25,000 down! Perhaps their finance de opportunity to step up however they have failed. Initially, I was declined by every bank they applied to, with $25,000 down! Perhaps their finance dept was doing something wrong. Wanting the vehicle, I was instantly approved by a credit union the following morning. Though that experience was unbelievable, I had every intention of giving good reviews for the sales rep as she appeared to be a hard worker and made things fairly smooth, until I left the lot. I spent over 55k on a vehicle with 11k miles only to have the check engine light came on a week after owning. I emailed the rep inquiring what they could do to help, if they could get me an appointment there or at holman, only to ultimately be ignored. I am now facing a $100 diagnostic fee and potentially more for repairs that are possibly not covered at another dealership. After seeing I was being ignored and forgotten, i chose to review. More

Mt Lauren BMW Employee disrespect behavior by the Mt Lauren BMW Employee disrespect behavior by the employees which are inappropriate and unethical Everyone’s has cell phone on their hand and t Mt Lauren BMW Employee disrespect behavior by the employees which are inappropriate and unethical Everyone’s has cell phone on their hand and they just busy with their phone They don’t give more information and say untrue words .. They made mistake and call me all day and bothered us and received threatening style phone calls yesterday morning.by MT Lauren BMW Address 1220 NJ-73, Mt Laurel Township, NJ 08054 More

BMW of Mt laurel is excellent and the entire staff is very supporting and welcoming. very supporting and welcoming. More

I had an amazing experience with Greg Cohen! Easiest car transaction that I have ever had. Everything was set up and ready for us to go and we were able to do our test drive, look at the car, finance and transaction that I have ever had. Everything was set up and ready for us to go and we were able to do our test drive, look at the car, finance and paperwork and leave with the car in a reasonably short amount of time. I would recommend them to anyone! More

I must say the entire process of my purchase went with ease and was a pleasant experience. From the time I emailed in the morning to driving out in the afternoon. Gary in sales and Joe in finance couldn't ease and was a pleasant experience. From the time I emailed in the morning to driving out in the afternoon. Gary in sales and Joe in finance couldn't have made it more smooth. I'd highly recommend for a stressless car buying experience. Courteous and attentive to your needs!⭐⭐⭐⭐⭐ More

Mr. Mike Carbone was pleasant and very helpful. My experience with Mt. Laurel BMW has been excellent because of Mr. Carbone experience with Mt. Laurel BMW has been excellent because of Mr. Carbone More

Great experience working with this team and particularly Donna Mclaughlin. Really thorough, great communication and total professionalism. A+ Donna Mclaughlin. Really thorough, great communication and total professionalism. A+ More

Both the dealership, and my sales rep, Wendy, were great. The car arrived fairly quickly, and was ready for pickup, after cleaning and detailing. The car arrived fairly quickly, and was ready for pickup, after cleaning and detailing. More

Great dealership ! Donna was a fantastic salesperson. Discussed my needs/wants, showed me some great choices. Staff was very easy to deal with and I left with a great car/great deal. Discussed my needs/wants, showed me some great choices. Staff was very easy to deal with and I left with a great car/great deal. More

I always leave a satisfied customer! I recommend this dealership and most def recommend my service advisor he’s the BEST. dealership and most def recommend my service advisor he’s the BEST. More