BMW of Mt. Laurel
Mount laurel, NJ
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I originally gave BMW of Mt Laurel a 5 star. I am taking it back to a 0 star. They talk a good game, to sell you the vehicle. That means the sales person Wendy and the fiance manager Joe. Do not trust eit it back to a 0 star. They talk a good game, to sell you the vehicle. That means the sales person Wendy and the fiance manager Joe. Do not trust either one of them. The whole dealership is deceitful, slimmey, grimmey, dishonest and a bunch of crooks. I bought my X5 in January at night and did not realize I had paint near the tires and flaps. I honestly thought it was dirt until I got my truck detailed. When I took it back and spoke to Joe, Chris, Mica and Kathleen everyone gave me the run around and looked dumbfounded. Do not buy a bike from there, take your business to Ott's BMW or Turnersville BMW. I WILL MAKE SURE ALL MY FAMILY AND FRIENDS THAT I REFERED TO BMW AND BOUGHT BMW'S WILL NOT COME BACK TO THEM OR TAKE THEIR BUSINESS SOMEWHERE ELSE. I referred DB, NB, VM, TH, MF, JB, TM, TO, DM, DB. Each and everyone of these people are driving BMW'S, due to me. PLEASE REMEMBER BMW'S ARE EXCELLENT AND DEFINITELY THE ULTIMATE DRIVING MACHINE. JUST DON'T BUY A BMW FROM BMW OF MT. LAUREL. More
My experience with this dealership was nothing short of amazing. I worked with Gina Hayes and she did everything she could to help even after I purchased the car and had a problem. I would definitely refer amazing. I worked with Gina Hayes and she did everything she could to help even after I purchased the car and had a problem. I would definitely refer them to family and friends. More
Just picked up my dream car from BMW of Mt Laurel. Exceptional service. Wendy Morgan was excellent. I never felt rushed and she guided me through everything. It was a pleasure buying my car. Will Exceptional service. Wendy Morgan was excellent. I never felt rushed and she guided me through everything. It was a pleasure buying my car. Will definitely tell all my friends about my wonderful experience. Thank you Wendy!! More
After an out of state breakdown, where my car was towed to BMW of Mt Laurel after hours, and I had to continue on to my destination with a rental, BMW of Mt Laurel handled the repair of my CPO X 3 quickly to BMW of Mt Laurel after hours, and I had to continue on to my destination with a rental, BMW of Mt Laurel handled the repair of my CPO X 3 quickly and efficiently and had a driver return my car to me so I could get to an engagement 2 days later. The service I received was superb! More
We were traveling from DE to NJ and ended up with a screw in our tire. BMW installed a new run flat and we were on our way. While waiting on the repair Mike Carbone couldn’t have been nicer. Mike went abo in our tire. BMW installed a new run flat and we were on our way. While waiting on the repair Mike Carbone couldn’t have been nicer. Mike went above and beyond while we waited with our dogs for the new tire to be installed. More
William Worthington and Erick Decker were very helpful! They made the ordering process of my first BMW simple and transparent. I recommend this dealership and their staff. They made the ordering process of my first BMW simple and transparent. I recommend this dealership and their staff. More
Outstanding service. Greg was extremely helpful. All process quick and professional. I felt taken care of at the highest level. Highly recommend visiting this dealership. process quick and professional. I felt taken care of at the highest level. Highly recommend visiting this dealership. More
I had a great experience at BMW of Mt. Laurel. My Sales Consultant was Greg Cohen. He was caring, kind and patient with me throughout the whole process. He always listened to my concerns and guided as best Consultant was Greg Cohen. He was caring, kind and patient with me throughout the whole process. He always listened to my concerns and guided as best as you could along the way. I had a 2021 X3 built after researching all vehicles in the segment. This was my first German vehicle and my first time having a vehicle built. I was super nervous mostly because I wanted everything to be perfect. COVID-19 and supply chain issues created a few hiccups but overall, I got everything that I wanted, Greg was great and I LOVE my new vehicle. More

