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BMW of Murrieta

Murrieta, CA

Overview
Reviews
Vehicles
4.7
1,345 Reviews
Call Dealership (855) 996-5643
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41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,345 reviews

April 16, 2026

I came in with my grandmother for a service appointment and Victoria was really supportive with my grandmothers needs. More

by Jordin.bella13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Guthery
Report | Print
April 16, 2026

I would like to commend the excellent service and staff. My advisor, Victoria, and my technician, Jamal, consistently provide outstanding support and professionalism. Their dedication greatly enhances my ex More

by raminmohsini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria and Jamal
Report | Print
April 10, 2026

First time bringing my 740i in for service. Outstanding service advisor, Victoria Guthery at BMW MURRIETA- very professional, attentive, knowledgeable, and truly went above and beyond expectati More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Guthery
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Apr 16, 2026 -

BMW of Murrieta responded

Sheila, thank you for choosing us for your 7 Series service. We’re thrilled to hear that Victoria provided the attentive and knowledgeable service we strive for every day. We truly appreciate you recommending her to your friends and family, and we look forward to providing that same 'above and beyond' experience at your next visit.

April 06, 2026

First time bringing my vehicle here. My Advisor Alexandra was friendly and knowledgeable. All around a great experience. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Harmsen
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Apr 11, 2026 -

BMW of Murrieta responded

Nicole, we are so pleased you enjoyed your visit to BMW of Murrieta with Alexandra in Service. Thank you for sharing your experience, we look forward to seeing you again!

April 01, 2026

Quick and transparent service. Professional and courteous sales representatives. Overall a good experience. Would recommend to family and friends. More

by vuttran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Townsend
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Apr 10, 2026 -

BMW of Murrieta responded

Vuttran, we are so pleased you enjoyed your visit to BMW of Murrieta!

March 31, 2026

Allison and Ronaldo were great people. You can really see service advisors here have great culture and take care of you in the best way possible. More

by hongjy0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison, Ronaldo
Report | Print
Apr 04, 2026 -

BMW of Murrieta responded

hongiy0214, thanks for the 5-star review! We’re proud of our team culture, and it’s great to hear that Allison and Ronaldo provided you with excellent service. Until the next time.

March 16, 2026

Was happy with the ease & promptness of making a service appointment. Very happy with my service advisor. The only surprise was the end cost. The 1st quote that was told to me was 1,200 something & it ended More

by Vhersey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Mar 20, 2026 -

BMW of Murrieta responded

Hi Vhersey, thank you for taking the time to leave a review for us at BMW of Murrieta. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

March 16, 2026

I appreciate working with Ronaldo Toledo for service on our cars. He cares about customer satisfaction. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo Toledo
Report | Print
Mar 19, 2026 -

BMW of Murrieta responded

Hello Steve, thank you; we appreciate your feedback!

March 14, 2026

I brought my BMW X7 in for tires and ended up needing unplanned repairs, but Samantha at BMW Murrieta made the entire process incredibly smooth. She quickly arranged a 2026 X7 M60i loaner for me, which w More

by Lajones180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Mar 19, 2026 -

BMW of Murrieta responded

Lajones180, thank you for the review! Samantha always goes above and beyond to keep things stress-free for our guests. We're happy you enjoyed the loaner—it sounds like a great preview of what’s to come!

March 14, 2026

Always great, friendly and prompt service. I always look forward to taking my car there for service. More

by Pastormx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Report | Print
Mar 19, 2026 -

BMW of Murrieta responded

Hello Pastormx, thank you; we appreciate your feedback!

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