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BMW of Murrieta

Murrieta, CA

4.7
1,339 Reviews

41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,339 reviews

March 16, 2026

Was happy with the ease & promptness of making a service appointment. Very happy with my service advisor. The only surprise was the end cost. The 1st quote that was told to me was 1,200 something & it ended More

by Vhersey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Mar 20, 2026 -

BMW of Murrieta responded

Hi Vhersey, thank you for taking the time to leave a review for us at BMW of Murrieta. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

March 16, 2026

I appreciate working with Ronaldo Toledo for service on our cars. He cares about customer satisfaction. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo Toledo
Mar 19, 2026 -

BMW of Murrieta responded

Hello Steve, thank you; we appreciate your feedback!

March 14, 2026

I brought my BMW X7 in for tires and ended up needing unplanned repairs, but Samantha at BMW Murrieta made the entire process incredibly smooth. She quickly arranged a 2026 X7 M60i loaner for me, which w More

by Lajones180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Mar 19, 2026 -

BMW of Murrieta responded

Lajones180, thank you for the review! Samantha always goes above and beyond to keep things stress-free for our guests. We're happy you enjoyed the loaner—it sounds like a great preview of what’s to come!

March 14, 2026

Always great, friendly and prompt service. I always look forward to taking my car there for service. More

by Pastormx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Mar 19, 2026 -

BMW of Murrieta responded

Hello Pastormx, thank you; we appreciate your feedback!

March 14, 2026

The dealership is professional, clean and welcoming. I didn’t feel pressured, the overall experience was positive. More

by Scruzegoavil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Mar 18, 2026 -

BMW of Murrieta responded

Scruzegoavil, we're glad to hear you enjoyed your visit.

March 14, 2026

I love taking my car to this dealership for service. Samantha helped me quickly get the service I needed and prioritize proactive maintenance. Everything was done faster than expected. More

by Sheree W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Mar 18, 2026 -

BMW of Murrieta responded

Sheree W, we're happy to hear you had such a positive experience with our team!

March 13, 2026

Great service! ! A special thanks to Samantha Smith for her exceptional and attentive service—thank you, Samantha! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept—Samantha Smith
Mar 18, 2026 -

BMW of Murrieta responded

Alex, we're glad to hear you enjoyed your visit.

March 13, 2026

Zero communication from dealership after numerous commitments from corporate and service department. The only associate who reached out was Allison, after she was thrown into the mix. More

by fosters68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They know who they are
Mar 19, 2026 -

BMW of Murrieta responded

fosters68, we apologize for the communication breakdown. We hold ourselves to a higher standard and regret that we haven't met your expectations. We’re glad Allison reached out, and we’d like to follow up personally to ensure everything is handled. Please contact Ryan Cornille, Service Director at (951) 698-2054 at your earliest convenience.

March 13, 2026

I brought in my dads 2011 Cadillac. Bad motor mounts. Parts dept had to find oem parts on the east coast to fix the car. It was better than perfect. More

by Loulong0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Mar 18, 2026 -

BMW of Murrieta responded

Hello Loulong0207, thank you; we appreciate your feedback!

March 11, 2026

This was definitely the best treatment I have ever received at a dealership. The service was excellent the work and quality of service done to my car was beyond words. Thank you BMW of MURRIETA Clar More

by claragivens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Guthery
Mar 19, 2026 -

BMW of Murrieta responded

Claragivens, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Murrieta.

Mar 19, 2026 -

claragivens responded

Thanks BMW of Murrieta and Victoria Guthery again for everything!! Clara Givens

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