BMW of Murrieta

Samantha Smith was super nice! Always a great experience at service dept of BMW Murietta!! Very professional! Always a great experience at service dept of BMW Murietta!! Very professional! More

Bought a used car from out of town, so I only spoke to them through the phone/text. The slight lack of communication was a little frustrating, and the car was shipped late. They said there were no scratch them through the phone/text. The slight lack of communication was a little frustrating, and the car was shipped late. They said there were no scratches and that it was perfect, but I noticed a couple of dents through the video they sent me. Luckily they had it fixed at no charge and then shipped it. Upon arrival I noticed another scratch that was not fixed well with touch up paint. More

everyone was courteous and professional. Allison my service advisor was top notch, she's a great representative for your firm Allison my service advisor was top notch, she's a great representative for your firm More

I was well treated from arrival and service was completed on time and on budget as estimated. on time and on budget as estimated. More

Excellent customer service from Jairo Hernandez. the manger was amazing and try to help me to get the car. the manger was amazing and try to help me to get the car. More

The dealership is excellent, the facility, the atmosphere, etc. However, in this instance, the service rep did not communicate the service's progress. I had to call and receive an update. Left a f atmosphere, etc. However, in this instance, the service rep did not communicate the service's progress. I had to call and receive an update. Left a few voicemails with no return call. This is especially important if you are out of a vehicle for 4 days. More

The sales Reo Karla Carranza was amazing; she matched the price from other car dealers. price from other car dealers. More

Allison Wentland at BMW of Murrieta's Service Department has been very professional in every encounter we've had. She has gone above and beyond in courtesy, respect, and professionalism. For over five years has been very professional in every encounter we've had. She has gone above and beyond in courtesy, respect, and professionalism. For over five years, we have consistently requested Allison as our Service Advisor, as she always makes us feel welcomed and comfortable with her positive attitude and kindness. We thank you for all your excellent service. More