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BMW of Murrieta

Murrieta, CA

4.8
1,310 Reviews

41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,310 reviews

January 18, 2026

BMW of Murrieta is honestly the best. I’ve been in the market for a new BMW and contacted several and BMW of Murrieta went above and beyond. Freddy helped me and made the whole process su More

by bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy
Jan 22, 2026 -

BMW of Murrieta responded

Thank you, Bernie, for the great review! We're glad Freddy made your experience easy and pressure-free. We appreciate the recommendation and look forward to seeing you again at BMW of Murrieta.

January 13, 2026

As usual, great service! In and out in a little over an hour. Reynaldo was very professional and attentive. More

by MZTAMMY1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo
Jan 22, 2026 -

BMW of Murrieta responded

Mztammy1960, we're glad to hear you enjoyed your visit.

January 12, 2026

I went in for oil and filter service my 2025 BMW X5 50e and I have to say, this place has not disappointed at all! Very Professional and Courteous. More

by ITMedCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Harmsen
Jan 22, 2026 -

BMW of Murrieta responded

Hi Itmedceo, we are very happy to have provided you with such a positive experience!

January 06, 2026

Staff was very friendly. The inventory was much more reasonable than other so-cal dealers. More

by jamesana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 22, 2026 -

BMW of Murrieta responded

Jamesana, thank you for the high star rating!

January 05, 2026

The only thing good about this dealership was the Salesman Mark D he was great.Everybody after that was no great.Bought a car and luckily bought the two day option for 250$ because the car didn't mak More

by craigpreston50
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Mark D
Jan 22, 2026 -

BMW of Murrieta responded

craigpreston50, thank you for sharing your experience. We're glad to hear Mark provided excellent service, but we're sorry that your vehicle and follow-up experience didn't meet expectations. We take feedback seriously and would welcome the chance to review the situation in detail to ensure concerns like yours are properly addressed. Please reach out to our management team so we can assist directly.

December 22, 2025

Samantha Smith was super nice! Always a great experience at service dept of BMW Murietta!! Very professional! More

by drf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith, Joe Garcia
Dec 28, 2025 -

BMW of Murrieta responded

Drf, we are so happy to read such a great review about BMW of Murrieta!

December 22, 2025

Bought a used car from out of town, so I only spoke to them through the phone/text. The slight lack of communication was a little frustrating, and the car was shipped late. They said there were no scratch More

by Ryan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jario, Rick
Dec 31, 2025 -

BMW of Murrieta responded

Ryan, thank you for taking the time to share your experience. We appreciate the opportunity to assist with your out-of-town purchase and are glad the dents identified prior to shipment were addressed before delivery. We understand how important clear communication and accurate vehicle condition details are, especially when purchasing remotely. Your feedback is helpful, and we appreciate you taking the time to share it. We continuously strive to improve our processes and ensure the best possible experience for all of our customers.

December 19, 2025

everyone was courteous and professional. Allison my service advisor was top notch, she's a great representative for your firm More

by bknox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Burt, Raymond Herrera
Dec 20, 2025 -

BMW of Murrieta responded

Happy you had a positive experience with Allison in service, thank you for letting us know.

December 10, 2025

I was well treated from arrival and service was completed on time and on budget as estimated. More

by bigal4506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samanth Smith
Dec 20, 2025 -

BMW of Murrieta responded

Bigal4506, we are pleased to hear you had a pleasant visit while at our service department. Until the next time, take care!

December 09, 2025

Excellent customer service from Jairo Hernandez. the manger was amazing and try to help me to get the car. More

by milad
Recommend Dealer
Yes
Employees Worked With
Jairo Hernandez
Dec 10, 2025 -

BMW of Murrieta responded

Hello Milad, thank you; we appreciate your feedback!

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