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BMW of Murrieta
Murrieta, CA
1,405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,405 reviews
October 31, 2026
Went in to just look and left with a SUV. I gave price that I though would be good for both, of course they would not go with that number, but we did manage to meet in the middle. Negotiation I gave price that I though would be good for both, of course they would not go with that number, but we did manage to meet in the middle. Negotiation is part of the fun when buying a car and they have taken that out of car buying sad! I don't really like all the add on they try to do during final closing trying to add anywhere from 1000 dollars up to 6000 for the full package onto an already pricey vehicle. More
by martydcook
Employees Worked With
Chris
October 28, 2026
Not a good experience at all. The sales guy Charlie was of no value or help. Before after and during useless. The finance guy completely messed up my paperwork and did not even The sales guy Charlie was of no value or help. Before after and during useless. The finance guy completely messed up my paperwork and did not even pay off my loan with previous trade in. Now I am getting notices of suspension of registration on my trade in 4 months later because they never put the trade in in their name but still have it for sale. I thought the manager Thomas was ok but the rest of them really suck.. BMW of Murrrietta sucks….for a much better experience like night and day go to BMW of Escondido. They rock. They have excellent customer service. Just filed paperwork with DMW to get my old trade in out of my name 4 months later….what if someone had crashed it while on a test drive….what jerks are here…..Don’t trust them. The car i bought from them seems to be good but that is not their doing i am sure. More
by Jessiebaileyus
Employees Worked With
Charles Ntekim in sales and Osmond Ezinwa in finance really do a bad job.
October 07, 2026
Great dealership. Great service reps. Vanessa, the service attendant was great. Any questions we had about the service, she was able to answer them in a very professio Great service reps. Vanessa, the service attendant was great. Any questions we had about the service, she was able to answer them in a very professional manner. More
by robert.grant76
Employees Worked With
Vanessa Cornejo
September 26, 2026
The dealership os right next to the freeway with an easy entrance. Very clean and professional sales and finance team Freddy helped with the whole process and made it very easy entrance. Very clean and professional sales and finance team Freddy helped with the whole process and made it very easy More
by karim_mekhail
Employees Worked With
Freddy
September 24, 2026
Great as usual. I explained to the person that assist me that I was in a hurry today. She says how about sitting down in the waiting area and I will get handled. I explained to the person that assist me that I was in a hurry today. She says how about sitting down in the waiting area and I will get handled. One hour fifteen minutes completed. She never ceases to amaze me. Great job Victoria. More
by Bernie Selman
Employees Worked With
Victoria Guthery
September 17, 2026
DO NOT SHOP HERE! DOUBLE CHECK THE BANK YOU FINANCE WITH BEFORE YOU LEAVE! I bought a car on 9/11/26. Found the car online, went to trade mine in and told them I ha DOUBLE CHECK THE BANK YOU FINANCE WITH BEFORE YOU LEAVE! I bought a car on 9/11/26. Found the car online, went to trade mine in and told them I had a Capitol One Pre-Approval. I told them I would be open to getting a better rate if they could find one. The sales rep told me my CAP ONE rate was the best and they could not get a better one. We finalize the deal and I leave. Fast forward to today 9/17 and I get a email from Santamander Bank saying that my loan is with them. I call the salesman and he says that I gave them permission to get a better rate (which is true) and that they ended up doing the deal with THIER preferred bank Santamander. He says that it was for the same rate. We did not agree to that. They simply messaged me saying that they are sorry if they gave me the impression that the deal was definetly going to be through CAP ONE. I brough up my CAP ONE approval 100x. They did not even mention that Santamander Bank. Just dont shop here. Please. More
by gustavoaguirredavid
Employees Worked With
Jolene Guzman
