Back

BMW of Murrieta

Murrieta, CA

4.8
1,320 Reviews

41430 Auto Mall Parkway

Murrieta, CA

92562

Directions

By Type

Showing 1,320 reviews

February 07, 2026

Great service experience. Scheduled an at home service over text with ease. Tech called ahead, arrived on time, and very polite More

by CodyS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
February 05, 2026

Great customer service in all aspects, My number one dealership to go too. John crook is the one I always go to! More

by Nikkimariee0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John crook
February 04, 2026

Hands down my favorite dealership. Dealt with several other car brands but BMW is a different experience all together. More

by KRISLEPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Crook
Feb 05, 2026 -

BMW of Murrieta responded

Krislepe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Murrieta.

February 03, 2026

Amazing experience purchasing my BMW X3 for my daughter! Couldn’t ask for a best sales person Freddy Haddad! Rick Hewittson did amazing budgeting monthly purchase for the vehicle .. I definitely will con More

by pamelastyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Hewittson & Rick Hewittson
Feb 05, 2026 -

BMW of Murrieta responded

Thank you, Mrs. Payne and congratulations to you and your daughter on the X3. We’re thrilled that Freddy, Rick, and Burt could make the process fast and stress-free for you. We appreciate the recommendation and look forward to seeing you again at BMW of Murrieta!

February 02, 2026

Our sales person Jolene, was fantastic and our time with finance staff was quick and easy. The follow up to set up the BMW Genius tutorial, below average. More

by marrchristian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jolene Guzman
Feb 05, 2026 -

BMW of Murrieta responded

Marrchristian, thank you for your feedback. We’re glad to hear Jolene provided a fantastic sales experience and that finance was quick and easy. We appreciate your comments regarding the BMW Genius follow-up and will use them to improve our process moving forward.

Feb 05, 2026 -

marrchristian responded

Thank you for your response. We are one week past our purchase date and first(of three) call to schedule our BMW Genius “class” with no response. We have moved on and sought answers and insight from the internet and You Tube. Poor follow through.

February 02, 2026

The BEST BMW Dealership in California, if not the nation. I have bought 11 different BMWs from this dealership. I live over an hour away and service at this dealership rather than go to other BMW dealerships More

by Xlluntz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Preston , Dave Townsend
Feb 05, 2026 -

BMW of Murrieta responded

Xlluntz, thank you for your incredible loyalty and kind words! We truly appreciate you choosing us time and again, and it means a lot that you travel the extra distance for our sales and service teams. We look forward to continuing to serve you for many more BMWs to come.

January 31, 2026

The dealer finished the work in the exact time that was quoted, and for the quoted price. Service advisor was terrific. Loaner car process was fast and simple. Good BMW dealership!!! More

by dennisafox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra is service did a great job
January 30, 2026

Went in for a service due to a recall about the starter for my car. Service was fast and efficient. Staff were great at explaining every details. More

by ranielanthony
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Travis Hardy, 5 stars
January 30, 2026

We trust our service advisor Samantha at this dealership. We’ve been coming here since they opened and have had all our BMW’s in for routine maintenance and repairs. We value her customer service and her l More

by chopperfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
January 26, 2026

Dealership is efficient with grate people welcoming every time you go to the dealership So satisfying when taking your car for service and the service people get back to you very quickly to let you know what More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryon Holland
Jan 30, 2026 -

BMW of Murrieta responded

Benny, we appreciate your kind review! We’re happy to hear that you had a welcoming and efficient experience with our team. Providing timely updates and great service is very important to us, and we truly appreciate you taking the time to share your feedback.

1
...