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BMW of Murrieta
Murrieta, CA
1,397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 17, 2026
DO NOT SHOP HERE! DOUBLE CHECK THE BANK YOU FINANCE WITH BEFORE YOU LEAVE! I bought a car on 9/11/26. Found the car online, went to trade mine in and told them I ha DOUBLE CHECK THE BANK YOU FINANCE WITH BEFORE YOU LEAVE! I bought a car on 9/11/26. Found the car online, went to trade mine in and told them I had a Capitol One Pre-Approval. I told them I would be open to getting a better rate if they could find one. The sales rep told me my CAP ONE rate was the best and they could not get a better one. We finalize the deal and I leave. Fast forward to today 9/17 and I get a email from Santamander Bank saying that my loan is with them. I call the salesman and he says that I gave them permission to get a better rate (which is true) and that they ended up doing the deal with THIER preferred bank Santamander. He says that it was for the same rate. We did not agree to that. They simply messaged me saying that they are sorry if they gave me the impression that the deal was definetly going to be through CAP ONE. I brough up my CAP ONE approval 100x. They did not even mention that Santamander Bank. Just dont shop here. Please. More
by gustavoaguirredavid
Employees Worked With
Jolene Guzman
September 10, 2026
John Crook was great. He addressed all the issues and concerns I had with my Mini Cooper. He was very professional while being very friendly and courteous. Thanks also to He addressed all the issues and concerns I had with my Mini Cooper. He was very professional while being very friendly and courteous. Thanks also to the ladies who assisted with scheduling my appointment and Don Grisham in the Parts Department. What terrific service your dealership provides. More
by Dian
Employees Worked With
Service Department is excellent
September 01, 2026
I wanted to say how happy I was with my experience at the BMW dealership. The team was professional, friendly, and everything was smooth and transparent. I really appreciated it. BMW dealership. The team was professional, friendly, and everything was smooth and transparent. I really appreciated it. More
by hoomanfathi
Employees Worked With
Feredy
August 30, 2026
Rarely do I need service on my Bimmer. In those rare occassions, the first person I'm always asking for is Ronaldo. Getting your car serviced is an already frustrating ordeal and throws li In those rare occassions, the first person I'm always asking for is Ronaldo. Getting your car serviced is an already frustrating ordeal and throws life's balance off - but with Ronaldo taking care of you, you know that you are gonna be alright. If I were to assign one word that describes Ronaldo accurately, it would be "thoughtful" and BMW has a really good man here. More
by jdquade
Employees Worked With
Ronaldo from service
August 29, 2026
Victoria, our service writer is prompt, professional & thorough. She always makes sure I’m always well taken care of. She keeps me informed on my car’s progress. thorough. She always makes sure I’m always well taken care of. She keeps me informed on my car’s progress. More
by sheilajfarley2
Employees Worked With
Victoria Guthery
August 18, 2026
We enjoyed working with our sales associate Devon and also Thomas, the sales manager. They both were very pleasant and kept us in the loop during the entire sales process. also Thomas, the sales manager. They both were very pleasant and kept us in the loop during the entire sales process. More
by rstew141
Employees Worked With
Devon, Thomas, Joe Garcia
