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BMW of Murrieta

Murrieta, CA

4.9
1,256 Reviews

41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,256 reviews

September 09, 2025

My Service Representative John Crook is always welcoming, professional and excellent. Always ready to help. More

by sharonwrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Crook
Sep 12, 2025 -

BMW of Murrieta responded

Sharonwrice, we’re glad John consistently provides welcoming and professional service. We appreciate your feedback!

September 08, 2025

Samantha smith and her team are great,will keep going back to them for service needs. More

by Ird475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Sep 12, 2025 -

BMW of Murrieta responded

Ird475, it's experiences like yours that really keep us motivated! Thank you for taking the time to share your positive experience with us. We look forward to seeing you again.

September 07, 2025

My service advisor Samantha is the best, she’s always my go to when my vehicle needs service. Always professional, friendly, knowledgeable. Just the best overall. More

by Litocabra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Sep 12, 2025 -

BMW of Murrieta responded

Litocabra, we’re glad Samantha consistently provides professional, friendly, and knowledgeable service. She’ll be thrilled to hear your feedback!

September 05, 2025

Samantha Smith in the service department made the experience as good as it could be, she was understanding, took great care of me and was the best overall assistance I’ve had in 20 plus years of deal More

by Anth2204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genius Department was 5 star
Sep 12, 2025 -

BMW of Murrieta responded

Anth2204, so happy Samantha made your service visit exceptional—after 20+ years, that’s high praise indeed!

September 04, 2025

Always incredibly helpful and seem to be fair on price. We always have great service and customer support More

by timarie_velardes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Sep 12, 2025 -

BMW of Murrieta responded

Timarie_velardes, we are so happy to read such a great review about BMW of Murrieta!

September 03, 2025

My overall experience was very positive and exceeded my expectations. My sales representative, Chris, delivered on everything he promised. He kept me informed, and I never felt like any games were being More

by JoeR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Evans
Sep 12, 2025 -

BMW of Murrieta responded

Thank you, JoeR, for sharing your experience! We’re so glad Chris exceeded your expectations and made the process smooth and transparent. We truly appreciate your feedback!

September 03, 2025

Mark was amazing throughout the entire car buying process! Would definitely recommend to friends and family! More

by ljwoodward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark denhoo, Ileen Garibay, Dave Townsend, Carl Burt, Jolene Guzman, Raymond Herrera, Ryon Holland, Joe Garcia, Morgan Townsend
Sep 12, 2025 -

BMW of Murrieta responded

ljwoodward, thank you for your wonderful feedback! We’re glad to hear Mark made your car buying experience amazing. We appreciate your recommendation!

August 29, 2025

Jenna reached out for a recall service my car was eligible for. I couldn’t take the call but she left a message which was very helpful. Ronaldo helped me get the service taken care of. This team is a More

by Audreyrotelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna, Ronaldo
Sep 03, 2025 -

BMW of Murrieta responded

Thank you Audreyrotelli, so much for your kind words and for taking the time to share your experience with us! We're glad to hear that Jenna's message was helpful and that Ronaldo was able to assist you in getting the recall service taken care of smoothly. We look forward to seeing you again whenever you need us.

August 27, 2025

Outstanding Service. I was greeted, and my Service Rep was very professional. Technician provided narrated video explaining results of work and inspection. Well Done! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Crook
Aug 31, 2025 -

BMW of Murrieta responded

Dave, we are so happy to read such a great review about BMW of Murrieta!

August 26, 2025

Shout out to Samantha. She took care of my wife’s car and kept me updated from time to time. Will definitely recommend her to my friends and family. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Aug 31, 2025 -

BMW of Murrieta responded

Ryan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Murrieta.

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