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BMW of Murrieta
Murrieta, CA
1,253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,253 reviews
September 05, 2025
Samantha Smith in the service department made the experience as good as it could be, she was understanding, took great care of me and was the best overall assistance I’ve had in 20 plus years of deal experience as good as it could be, she was understanding, took great care of me and was the best overall assistance I’ve had in 20 plus years of dealing with service departments. More
by Anth2204
Employees Worked With
Genius Department was 5 star
September 03, 2025
My overall experience was very positive and exceeded my expectations. My sales representative, Chris, delivered on everything he promised. He kept me informed, and I never felt like any games were being expectations. My sales representative, Chris, delivered on everything he promised. He kept me informed, and I never felt like any games were being played. More
by JoeR
Employees Worked With
Chris Evans
September 03, 2025
Mark was amazing throughout the entire car buying process! Would definitely recommend to friends and family! process! Would definitely recommend to friends and family! More
by ljwoodward
Employees Worked With
Mark denhoo, Ileen Garibay, Dave Townsend, Carl Burt, Jolene Guzman, Raymond Herrera, Ryon Holland, Joe Garcia, Morgan Townsend
August 29, 2025
Jenna reached out for a recall service my car was eligible for. I couldn’t take the call but she left a message which was very helpful. Ronaldo helped me get the service taken care of. This team is a eligible for. I couldn’t take the call but she left a message which was very helpful. Ronaldo helped me get the service taken care of. This team is always helpful and the service is always great. Will definitely come back and recommend to friends and family. More
by Audreyrotelli
Employees Worked With
Jenna, Ronaldo
August 27, 2025
Outstanding Service. I was greeted, and my Service Rep was very professional. Technician provided narrated video explaining results of work and inspection. Well Done! I was greeted, and my Service Rep was very professional. Technician provided narrated video explaining results of work and inspection. Well Done! More
by Dave
Employees Worked With
John Crook
August 26, 2025
Shout out to Samantha. She took care of my wife’s car and kept me updated from time to time. Will definitely recommend her to my friends and family. She took care of my wife’s car and kept me updated from time to time. Will definitely recommend her to my friends and family. More
by Ryan
Employees Worked With
Samantha Smith
August 23, 2025
Arrived at the dealer at 1035 for a 10:40 oil change appointment. At 1050 service advisor talk to me and took my key for service and advise to wait. At 11:00 received a video from technician about statu appointment. At 1050 service advisor talk to me and took my key for service and advise to wait. At 11:00 received a video from technician about status of my car. At 12:10 still waiting. I decided to approach the service adviser for status. He said it should be done . Find out it had been ready and no one call me to let me know. Wait for 2 hrs and 25 min for oils change its a lot. Could’ve had it done in 30 min somewhere else More
by Julio Z
Employees Worked With
Christopher
