BMW of Murrieta

Awesome Customer Service I would rate my experience a 10/10! Dave Townsend was awesome, we emailed for 3 days, he located the car with all the specks I wanted. Straight forwar I would rate my experience a 10/10! Dave Townsend was awesome, we emailed for 3 days, he located the car with all the specks I wanted. Straight forward transaction, I did not have to haggle or go back and forth. I drove down, he had the car parked out front ready for me to drive off, he took the time to go over everything my new car has to offer and how it functions. When it came time to complete the paperwork, Chris had everything ready and explained all the details. Awesome experience and I have told several friends, so when they are ready for their next car to go see Dave, his personal touch is great. The Dealership was impressive, everyone I came in contact with and who contacted me was super friendly and very professional, wonderful experience. More

Honest & Forthright Carl delivered on what I wanted at a phenomenal price. I checked with all the internet dealers in southern Ca and none of them could beat his price an Carl delivered on what I wanted at a phenomenal price. I checked with all the internet dealers in southern Ca and none of them could beat his price and options! My own business requires me to make big purchases so my mind is very equipped at the detailed due diligence process. I highly recommend working with Carl! He's honest and forthright! Trust me, I verified everything that he told me. More

Very professional service. I would highly recommend this dealership for their honesty, and hard work at finding the right financing for my needs. Rene, and Carl did amazing t I would highly recommend this dealership for their honesty, and hard work at finding the right financing for my needs. Rene, and Carl did amazing teamwork to get me into the car I wanted to purchase. I took my new car off road last weekend and it performs like a dream.thank you Carl and Renee for all your efforts. I have new found freedom in my 4 wheel drive. More

Great support Staff worked with out me there to find me the best deal possible. When I got to the dealer the car I purchased was already Parked outside ready for me Staff worked with out me there to find me the best deal possible. When I got to the dealer the car I purchased was already Parked outside ready for me to test drive! More

LOVE MY X5 2015 GREAT SERVICE !!! FRIENDLY PEOPLE ...WHAT ELSE YOU COULD ASK FOR ....LOUNGE AREA LOVE IT...SNACK YES '' MY STARBUCKS COFFEE YES :)) GETTING MY CAR GREAT SERVICE !!! FRIENDLY PEOPLE ...WHAT ELSE YOU COULD ASK FOR ....LOUNGE AREA LOVE IT...SNACK YES '' MY STARBUCKS COFFEE YES :)) GETTING MY CAR WASH EVERYDAY IF I WANT TO ... .. THANK'S DAVE TOWNSEND... LANIE HELM More

Friendly, Patient and Helpful Extremely friendly and knowledgeable staff. Carl was patient and helpful as I sorted through the questions surrounding my first purchase of an electr Extremely friendly and knowledgeable staff. Carl was patient and helpful as I sorted through the questions surrounding my first purchase of an electric vehicle...the I3 REx. My highest recommendation. More

Exceptional Service!!! Dave Townsend changed my opinion of buying a car. I've negotiated several cars for myself and even friends in the past, and was expecting the same tac Dave Townsend changed my opinion of buying a car. I've negotiated several cars for myself and even friends in the past, and was expecting the same tactics car salesmen use. I can't tell you how many times I've "walked out" of dealerships because I felt that a saleman was more concerned with selling a car for the highest price possible than one that met my prioritites. My experience at BMW of Murrieta amazed me! Dave was sincere, honest, knowledgeable, and went out of his way to get me the perfect BMW 428i with the exact options that I wanted. He also educated me on a few additional features that helped me to ultimately make the smartest decision for my specfic needs. Because I did my research ($) before I came here, I was able to recognize and really appreciate the amazing deal that Dave game me! However, equally as important was the service; I truly felt that Dave had my best interest at heart. If you live anywhere in SoCal, it is worth the trip to see Dave. Thanks again for everything, I love my new BMW!!! More

Great experience. Exceptional customer service. I decided to do an early lease return on a 2013 328i that I got from a local San Diego dealer. Someone suggested Truecar.com for pricing. I entered I decided to do an early lease return on a 2013 328i that I got from a local San Diego dealer. Someone suggested Truecar.com for pricing. I entered my information and car of interest and shortly thereafter, all sorts of dealers contacted me. Dave Townsend, from Murrieta BMW, was one of the first dealers to reach me. Only a handful of dealers were responsive to my requests but Dave stood out from the rest. He was very accessible by email, text and phone and came through on everything promised. He delivered the car to my home long after normal business hours and came back the following day for me to sign papers for a lower lease rate since the condition of my lease return was so clean. The service that Dave provided from BWM of Murrieta exceeded my expectations. Dave earned my business and referrals. More

Excellent service and care I've got to take this advantage to nominate my favorite salesman, Dave Townsend at BMW of Murrieta . I got my very first BMW (X1) from Dave. Then I de I've got to take this advantage to nominate my favorite salesman, Dave Townsend at BMW of Murrieta . I got my very first BMW (X1) from Dave. Then I decided to return the car early to get this new 320i. I came back to this dealership all the way back from Orange County area specifically to find Dave since my first experience with Dave was very positive. Dave helped me out all along to get the best deal beyond my expectation for both of my cars. I know that I wouldn't be able to have this amazing lease dealS for both X1, and 320i if it wasn't Dave... He is just so sincere and honest to all of his customers. I've never seen any sales persons like him before. I would not listen to nor sign any deals unless it comes from Dave. I highly recommend this exceptional salesman to my close friends and family (or whoever in doubt of trusting their salesmen.) I am more than certain that Dave will try his best to offer you the deal that you will be more than satisfied. I love my new 320i AND I love this guy! More

Phenomenal customer service Carl Burt is an amazing salesmen! 10/10 scorecard and wonderful personality. Exactly what you expect from BMW. Highly recommend!! He was welcoming and Carl Burt is an amazing salesmen! 10/10 scorecard and wonderful personality. Exactly what you expect from BMW. Highly recommend!! He was welcoming and truly made me feel like family. Can't wait for my next BMW. I wouldn't go anywhere else!! More