BMW of Murrieta
Murrieta, CA
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Honest and Quick Purchasing process and Excellent Service This is the third BMW we have bought from BMW of Murrieta, but the first with Joe Garcia. I contacted Joe requesting an internet quote to purchase a This is the third BMW we have bought from BMW of Murrieta, but the first with Joe Garcia. I contacted Joe requesting an internet quote to purchase a X5 and trade-in my 2017 X3. I also requested similar quotes from two other dealerships. Joe was the first to respond with out the door pricing. One of the other dealerships responded only with generic information and the other dealership's quote was not as good as Joe's. Once we decided to deal with Joe, he offered to deliver the vehicle to us along with the paper work to sign. We decided to take a drive to the dealership where the X5 was waiting for us at the front door. The paper work process was quick, and the numbers were exactly what we had been quoted. We received no pressure for add on services and were out the door much quicker than expected. I would definitely recommend both Joe and BMW of Murrieta to anyone who wants a quick, relatively painless, and ethical vehicle purchase. More
Highly recommend Dave! I had the most amazing hassle free purchase experience with Dave. He guided me through all the necessary steps so I can minimize the time spent in the dealership. Free food truck for t purchase experience with Dave. He guided me through all the necessary steps so I can minimize the time spent in the dealership. Free food truck for the customers were also a pleasant surprise! More
From the very first message I received from my online inquiry, I felt I was in good hands. I used text communication to work out all the details of what I wanted. No pressure, straight forward answers a inquiry, I felt I was in good hands. I used text communication to work out all the details of what I wanted. No pressure, straight forward answers and service. Dave got me exactly what I wanted and had it all ready to go within 2 hrs of our communication! (With no surprises once I was there and ready to sign on the dotted line) Waking up to the dealership I was impressed how welcoming everyone was and the process was extremely smooth, efficient and relaxing! Not knowing what to expect car shopping during Covid, I was very impressed with all the safety procedures. I LOVE my new car!!! More
Very good experience About 2 weeks ago, I bought my X3 xdrive35i and worked with Jolene Guzman and Osmond Ezinwa. I was really surprised by how well the sales procedure we About 2 weeks ago, I bought my X3 xdrive35i and worked with Jolene Guzman and Osmond Ezinwa. I was really surprised by how well the sales procedure went during Covid-19. The test drive process is really what bought me, I was able to fully experience the car for myself and I like that they trust their customers to go on solo test drives, I think that partly sold me, by the way, is the solo test drive. Jolene was extremely helpful with the pricing and made it so quick and easy. Osmond saved my butt also, he told me the warranty I was about to pay 2k for was going to end within the 7 days of ownership, which he then explained it all in detail and told me how a 48k warranty starting from this current milage is whats best and was able to give me a great deal on it. I hope to deal with Osmond again, he was very funny and I can tell why he's one of the best. Being in the car industry, it was extremely refreshing seeing the honesty and commitment to their customers they have. I will be back soon for my oil changes and washes, and in 3 years, maybe an M Series car? We'll see... So far, the car is amazing. It takes off like a rocket, the xdrive works wonders in launches! It's my daily driver and I just took it to Dana Point the other day, I love my X3! Thank you Jolene and Osmond! More
Called me and said I should buy him a bottle of wine! Lol No more words to express about something I deemed as unethical and unpleasant conduct. No more words to express about something I deemed as unethical and unpleasant conduct. More
Everything was great staff was Very friendly And Dave Townsend was a really nice guy very knowledgeable and down to earth A+ on everything can’t wait to my next visit Townsend was a really nice guy very knowledgeable and down to earth A+ on everything can’t wait to my next visit More
Dave Townsend was an awesome salesperson. He was pleasant to deal with and was very courteous. The staff at BMW of Murrieta was courteous. Glad we chose this dealership. to deal with and was very courteous. The staff at BMW of Murrieta was courteous. Glad we chose this dealership. More
Buying a car is never an easy thing to do. Joe Garcia provides amazing customer service, is friendly and very knowledgeable. He made my trip to the dealership such a pleasant experience and is so caring provides amazing customer service, is friendly and very knowledgeable. He made my trip to the dealership such a pleasant experience and is so caring and personable to even let me know that if I ever run into any car related trouble I can contact him no matter what. I would recommend him to any and all of my friends and family looking to get into a BMW with great pleasure knowing they are in the best hands with Joe (including the rest of the team) and will be taken care of More
Simple, effective, fast, and kindly. Mr. Townsend is the best person ever who I met. He takes care of my considers. I feel so relax during the deal. best person ever who I met. He takes care of my considers. I feel so relax during the deal. More
Every experience I had with BMW of Murrieta has been Great. This is the 3rd purchase that I have made from them. First of all Jah Goodwin is great and has been the reason I keep coming back. He was una Great. This is the 3rd purchase that I have made from them. First of all Jah Goodwin is great and has been the reason I keep coming back. He was unavailable to complete the transaction and left me in great hands with Dave Townsend and Dave was awesome as well. When it was time to go to finance Roberto was also extremely helpful he did a great job. I am 120% satisfied and would recommend everyone to check them out! More