BMW of Murrieta

The dealership is excellent, the facility, the atmosphere, etc. However, in this instance, the service rep did not communicate the service's progress. I had to call and receive an update. Left a f atmosphere, etc. However, in this instance, the service rep did not communicate the service's progress. I had to call and receive an update. Left a few voicemails with no return call. This is especially important if you are out of a vehicle for 4 days. More

The sales Reo Karla Carranza was amazing; she matched the price from other car dealers. price from other car dealers. More

The finance representative was very unprofessional at BMW of Murrieta. It would benefit you to hire a more professional representative of Murrieta. It would benefit you to hire a more professional representative More

Everyone was very polite - very clean - excellent service and explained everything completely. Nice work - I will be back ! and explained everything completely. Nice work - I will be back ! More

Allison Wentland at BMW of Murrieta's Service Department has been very professional in every encounter we've had. She has gone above and beyond in courtesy, respect, and professionalism. For over five years has been very professional in every encounter we've had. She has gone above and beyond in courtesy, respect, and professionalism. For over five years, we have consistently requested Allison as our Service Advisor, as she always makes us feel welcomed and comfortable with her positive attitude and kindness. We thank you for all your excellent service. More

car NOT fixed! !! broke down again next morning after repair of water pump / thermostat failure. SAME issue again! I am not paying again to fix the same issue . !! broke down again next morning after repair of water pump / thermostat failure. SAME issue again! I am not paying again to fix the same issue . Not happy with car and sevice department. More

Excellent service and beautiful dealership. Very helpful and professional. Nick Howard was very knowledgeable and helpful in getting my vehicle serviced. Very helpful and professional. Nick Howard was very knowledgeable and helpful in getting my vehicle serviced. More

I recently had the pleasure of working with Dave Townsend at BMW of Murrieta. He was absolutely amazing and went well above and beyond to make sure I was happy with my first BMW. I would highly recommend Da at BMW of Murrieta. He was absolutely amazing and went well above and beyond to make sure I was happy with my first BMW. I would highly recommend Dave to anyone looking for a BMW! More

I really enjoy going to this location. I always walk out feeling like the team there cares about me and my experience. I always walk out feeling like the team there cares about me and my experience. More

Gustavo is excellent, he and his team Raul Vega keep remind me and patiently explained anything that my concern. The process is smooth and dealership has good number of inventory and Gustavo try to fin remind me and patiently explained anything that my concern. The process is smooth and dealership has good number of inventory and Gustavo try to find the right car on the last minutes of deal, because its the last day, and no one knows if the incentive will be gone or stay for another month which is its got extended lol. Anyway its better experienced that first time I got my car, need to find a good salesman like Gustavo. No selling service that I do not needed. Overall Hendrick need to keep sales like Gustavo around. More