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BMW of Murrieta

Murrieta, CA

Overview
Reviews
5.0
1,231 Reviews
Call Dealership (855) 996-5643
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41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,231 reviews

October 30, 2023

Went in the weekend and this young lady named Val is so nice definitely will recommend more people to come to this bmw! More

by chrisalvardo93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria
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Nov 01, 2023 -

BMW of Murrieta responded

Chrisalvardo93, thank you for the high star rating!

Helpful
October 30, 2023

I had my car in for service with Ronaldo, and I am happy with the level of service I received. From when I arrived, he was friendly, knowledgeable, and professional. Thank you for a great experience! More

by ariecel9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo
Report | Print
Nov 02, 2023 -

BMW of Murrieta responded

Ariecel9, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
October 30, 2023

Valerie Flores was terrific. She juggles many customers and always does so with a smile. Very attentive. More

by kristen2125
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando, Raymond Herrera
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Kristen2125, we are very happy we could provide you with a positive experience!

Helpful
October 29, 2023

My service adviser is Victoria Guthrey and I couldn’t be more pleased.. she’s awesome… she always takes time to to help me and goes out of her way to please her customers… I would recommend to to everyone… More

by vborba60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai, chase and Valerie, Raymond Herrera
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Vborba60, we're glad you had such a wonderful experience with us and happy you found our staff to be so supportive during your experience here at BMW of Murrieta.

Helpful
October 29, 2023

best customer service at this dealer from the girl at the service desk Valeria Flores More

by rachel1992b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
valeria flores
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Rachel1992b, thank you for the high star rating!

Helpful
October 28, 2023

Valeria Flores and Matthew Gonzalez were so helpful ! Made my visit fast and helpful. Great employees that this dealership has 11/10 !! More

by mrs.sarah.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matthew and valeria
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

Mrs.sarah.b, we strive for 100% satisfaction, and it is great to see you had such a positive experience working with your team at BMW of Murrieta. Thank you again for leaving us this response!

Helpful
October 28, 2023

Valeria was very friendly and super helpful when I brought my car in for service. I will definitely be bringing my car back! More

by emilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Flores
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

emilia, we're happy to hear you had such a positive experience with our team! Thank you so much for the high star review!

Helpful
October 28, 2023

Victoria Guthery in service is amazing! She has been taking impeccable care of us for years. More

by heatherknsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Guthrey
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Heatherknsf, thank you for sharing your positive experience about working with Victoria in Service. We appreciate your feedback and look forward to seeing you again! Take care.

Helpful
October 28, 2023

Love this dealership and the amazing customer service I experience each visit! Thank you to Alex and Chad! More

by Lisa H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Harmsen and Chad
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Nov 01, 2023 -

BMW of Murrieta responded

Lisa H, thank you so much for your high rating!

Helpful
October 28, 2023

Valerie Made the loaner process very simple and got me in and out very fast! More

by Calebmartinez419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Calebmartinez419, we're glad to hear you enjoyed your visit.

Helpful
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