Back

BMW of Murrieta

Murrieta, CA

4.7
1,406 Reviews

41430 Auto Mall Parkway

Murrieta, CA

92562

Directions

By Type

Showing 1,406 reviews

July 08, 2026

BMW of Murrieta is usually pretty good with their service; however, the Service Technicians are extremely lackadaisical. I will NEVER repeat NEVER have them wash my car again! it was dirtier than whe More

by Harrisj32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was multiple female technicians there in Service Department
Aug 07, 2026 -

BMW of Murrieta responded

We would like to have a better understanding about your experience. Please reach out to us at (951) 200-5491 at your earliest convenience and we will do our best to resolve this with you.

July 02, 2026

This was my first service appointment since my lease with BMW of Murrieta. After a great experience with the less I was not surprised to have a wonderful service experience. My Service Advisor was John Crook More

by judykuentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Crook
Aug 07, 2026 -

BMW of Murrieta responded

Judykuentz, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Welcome to the BMW of Murrieta Family.

July 02, 2026

Excellent client experience and follow up. From sales to finance; experience was exceptional. Would refer others. More

by vukovich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy, Dave Townsend
Aug 07, 2026 -

BMW of Murrieta responded

Hello Vukovich, thank you; we appreciate your feedback!

July 02, 2026

John always provides me with the best service. It’s always a pleasant time when I get my car serviced at Murrieta BMW. More

by Phillyphill17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Crook
Aug 07, 2026 -

BMW of Murrieta responded

Phillyphill17, we're so glad that we were able to go above and beyond your expectations! You are always in great hands with John.

June 30, 2026

I had the best carbine experience ever at BMW of Murrieta. The best part about it was Jolene my representative. Everything went so fast and so smooth thanks to Jolene. Finance was very thorough and More

by rpesqueira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jolene and Osmond
Aug 06, 2026 -

BMW of Murrieta responded

Rpesqueira, we really appreciate your feedback!

June 30, 2026

Jolene was my advisor, and this was my first time buying a car. She made the whole experience easy and stress-free. I was able to test drive and look at several cars before making my decision. Jolene made s More

by Asia Collier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy
Aug 06, 2026 -

BMW of Murrieta responded

Asia Collier, we are so pleased you enjoyed your visit to BMW of Murrieta!

June 30, 2026

This place is so clean and everyone is very friendly. Love the snack bar 🤗 and my kid never get bored while waiting. More

by dhiannz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Cimmino
Aug 06, 2026 -

BMW of Murrieta responded

Thank you, and have a fantastic day!

June 26, 2026

Travis and team were professional and kind. Went out of their way to make me feel valued and welcomed. Offered ride service to run errands instead of waiting the whole time. More

by danoust18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Handy
Jul 01, 2026 -

BMW of Murrieta responded

Danoust18, we love hearing this! Travis and the team always aim to make your visit seamless, and we are glad the ride service made your wait easier. We truly appreciate your support and look forward to your next visit!

June 25, 2026

Very grateful for service advisor Ronaldo Toledo And his team, always taking amazing care of my family as their own. It is their love and dedication that defines BMW of Murrieta GREAT!!! More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo Toledo
Jul 01, 2026 -

BMW of Murrieta responded

RC, Ronaldo and his team treat every customer like family, and your kind words mean the world to us. Thank you for choosing BMW of Murrieta and for recognizing their dedication!

June 25, 2026

The customer service was first class. The rep didn’t try and sell me on anything that wasn’t needed on my car and I appreciated that. I went in on a Saturday for a collapsed engine mount More

by FrankC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Howard
Jul 01, 2026 -

BMW of Murrieta responded

Thank you, FrankC, our team always focuses on honesty without any unnecessary sales pressure, and we are glad we could get your engine mount repaired so quickly over the weekend. Thank you for choosing BMW of Murrieta and for highlighting our first-class service!

...
4
...