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BMW of Murrieta

Murrieta, CA

4.8
1,305 Reviews

41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,305 reviews

September 25, 2025

Samantha our service advisor is Excellent! !!! She communicates with us throughout the whole service, whether it be text or by phone call. We have had a lot of services done here at this deal More

by chopperfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Sep 26, 2025 -

BMW of Murrieta responded

Thank you, chopperfrog, for your wonderful feedback! Samantha truly values clear communication and making every service experience seamless. We’re honored to be part of your journey since day one and thrilled Samantha feels like family to you!

September 25, 2025

Brought car in for a recall. Was taken care of once again by Samantha. Excellent service!! I’ll be back. Thanks again More

by e.escalante68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha service advisor
Sep 26, 2025 -

BMW of Murrieta responded

E.escalante68, we are so happy to read such a great review about BMW of Murrieta!

September 24, 2025

No games just straight forward, excellent support staff also, price was the lowest in the inland empire. More

by sailon30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jolene Guzman
Sep 26, 2025 -

BMW of Murrieta responded

sailon30, we’re glad you appreciated the no-nonsense approach, excellent support, and competitive pricing. Enjoy your new BMW! Thank you for the great feedback!

September 20, 2025

Great attention to detail . Very friendly and knowledgeable staff. Excellent dealership facilities. I enjoyed the experience. More

by Sparkbonanza1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Padilla
Sep 26, 2025 -

BMW of Murrieta responded

Sparkbonanza1956, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Murrieta.

September 19, 2025

Clean, efficient, excellent bathrooms, great coffee, comfortable environment, friendly, great staff, informative and great showroom More

by Pjfortin94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Sep 19, 2025 -

BMW of Murrieta responded

Pjfortin94, thank you for the kind words! We're glad you enjoyed the clean space, coffee, and friendly team — we appreciate your support!

September 18, 2025

Alison Wentland my advisor is always courteous, helpful and knowledgeable. Service is always performed quickly and to BMW standards! More

by jrnlmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Wentland
Sep 20, 2025 -

BMW of Murrieta responded

jrnlmr, thank you for the great feedback! We appreciate your continued trust!

September 17, 2025

I wouldn’t think of taking my anywhere else. Samantha was ABSOLUTELY AMAZING and answered all my questions. The staff there is friendly and great with communication and customer service. Thanky More

by mark39466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith- EXCELLENT , Ileen Garibay, Dave Townsend, Carl Burt, Jolene Guzman, Raymond Herrera, Ryon Holland, Joe Garcia, Morgan Townsend
Sep 20, 2025 -

BMW of Murrieta responded

Mark! We’re thrilled to hear you had such a great experience. Samantha and the entire team truly appreciate your kind words. We’re proud to be your go-to dealership—thank you for your trust and support!

September 17, 2025

Always a pleasure working getting my car serviced at BMW of Murrieta. Ask for SAMANTHA SMITH More

by andrewbrockhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Park
Sep 19, 2025 -

BMW of Murrieta responded

Thank you, andrewbrockhomes, for the great review! We're glad you enjoy servicing your vehicle with us — and we agree, Samantha Smith is fantastic!

September 17, 2025

I really love the staff here at BMW Murrieta. They are all very nice and communicate very well. I was kept in the loop about my car the whole time so there were no surprises. More

by colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Sep 19, 2025 -

BMW of Murrieta responded

Colleen, we're happy to hear you had a smooth experience and felt well-informed throughout. Our team at BMW of Murrieta truly appreciates your support! Thank you for the kind words!

September 09, 2025

My Service Representative John Crook is always welcoming, professional and excellent. Always ready to help. More

by sharonwrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Crook
Sep 12, 2025 -

BMW of Murrieta responded

Sharonwrice, we’re glad John consistently provides welcoming and professional service. We appreciate your feedback!

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