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BMW of Murrieta

Murrieta, CA

5.0
1,241 Reviews

41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,241 reviews

October 26, 2023

Very kind employees here ! Came in for a top off that my car was asking for and was greeted Kai and Valerie at the front desk. Kai got the service done quick so thank you! More

by Tammy.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai & Valerie
Oct 31, 2023 -

BMW of Murrieta responded

Tammy.c, we really appreciate your positive review!

October 26, 2023

No matter how old my ride gets, Chad Ludwig always treats my car as if was brand new. He also treats me like family and genuinely cares about us. More

by hylnder777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Ludwig
Oct 31, 2023 -

BMW of Murrieta responded

hylnder777, we appreciate you taking the time to leave us this feedback. We're happy to hear you had such a positive experience with Chad and continue to receive top notch service! Thank you.

October 26, 2023

I always have the best service at this dealership. Everyone is so friendly and helpful. More

by rnkira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Oct 31, 2023 -

BMW of Murrieta responded

Hi Rnkira, thank you so much for your positive comments about BMW of Murrieta!

October 26, 2023

Victoria Guthrie has always taken care of me and my BMW. She consistently gives great customer service. More

by barolo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Guthrie
Oct 31, 2023 -

BMW of Murrieta responded

barolo01, we appreciate your positive review about your recent experience with us and working with Victoria! Thank you for letting us know. Take care.

October 25, 2023

BMW Murrieta is always top tier when it comes to service and sales. I bought my first BMW from them and plan to buy a second. All the service adjustors are super friendly and I love how you can deal with on More

by Getbeat07
Recommend Dealer
Yes
Employees Worked With
Chad Ludwig
Oct 31, 2023 -

BMW of Murrieta responded

Getbeat07, we strive for 100% satisfaction, and it is great to see you had such a positive experience with both Chad and Ken while at BMW of Murrieta. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 25, 2023

My service at BMW of Murrieta will remind me that there is good in heart in dealerships. Chad Ludwig the Service Advisor goes above and beyond for my services with all the BMW's I own. My service experien More

by G80ADONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Ludwig, Valeria Flores
Oct 31, 2023 -

BMW of Murrieta responded

G80ADONIS, we always strive to provide top quality service to every guest, and are pleased to hear that you continue to enjoy your experience with Chad at BMW of Murrieta! Thank you for your business, and loyalty we hope to continue to meet all your vehicles needs. We hope to see you soon!

October 24, 2023

I was assisted by Victoria, she was very professional, and extremely helpful and helped me with my future maintenance options. More

by Ryan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 27, 2023 -

BMW of Murrieta responded

Hi Ryan S! We're so happy we were able to help you out!

October 24, 2023

Great service! I had my oil change and brakes done and BMW and they ubered me to and from lunch while I was waiting for it to be done instead of waiting there. More

by Marie.tran1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Crook
Oct 27, 2023 -

BMW of Murrieta responded

Marie.tran1202, thank you so much for the positive review!

October 24, 2023

My service experience at BMW Murrieta recently was second to none. I worked with the most professional service writer that I have met. Victoria Guthery spent extra time to explain in great detail what needed More

by Robh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryon Holland, Joe Garcia, Morgan Townsend
Oct 31, 2023 -

BMW of Murrieta responded

Robh, our team strives to deliver an excellent experience to every client, and are glad you found this to be the case during your visit with Victoria in our Service Department. Thank you so much for your feedback! We hope you have a great day!

September 30, 2023

Valeria Flores…she walks on water. Very smart and helpful. I highly recommend this dealership. More

by Sjzb1097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Flores
Oct 04, 2023 -

BMW of Murrieta responded

Sjzb1097, thank you for sharing your positive experience!

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