
BMW of Murrieta
Murrieta, CA
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Standard service- nothing great or awful Standard service. Received the obligatory "your car needs additional service" message. But it's a BMW that is ridiculously needy and service people ju Standard service. Received the obligatory "your car needs additional service" message. But it's a BMW that is ridiculously needy and service people just doing their job. I mentioned I had a light on that some parking lamp needed replacement upon intake, but no one looked into it. The light is still on, and they did not ask for money to fix it. Just kind of went unnoticed. Nothing special/nothing awful. Basic service More
Center of excellence Personable and knowledgeable regarding my vehicles needs every time I've gone in for service. Chad Ludwig's expertise with all BMW parts,problems and Personable and knowledgeable regarding my vehicles needs every time I've gone in for service. Chad Ludwig's expertise with all BMW parts,problems and the type of service he assesses allows me to have confidence that my car will be fixed and/or serviced correctly the first time without delay and with the highest standrds applied. I will be, and I am a lifetime BMW customer. Thank you! More

Honest, friendly, and a great price I really appreciated the car buying expensive at bmw of murrietta. The staff was friendly and honest. So rare these days. I love my new car and no iss I really appreciated the car buying expensive at bmw of murrietta. The staff was friendly and honest. So rare these days. I love my new car and no issues at all. Thank you. More
Unexpected purchase Went in for a test drive, wasn't even in the market for a new car but they treated us so well. John Hardin the salesman went above and beyond to ensur Went in for a test drive, wasn't even in the market for a new car but they treated us so well. John Hardin the salesman went above and beyond to ensure I found the right car for me. Josh Sandberg completed the sale and delivery. Josh placed a beautiful red bow on the car and made the experience magical! Osmond assisted with the financing and the transaction went very smoothly. The onboarding BMW genius appointment was spectacular. More
Visit Erik was so helpful in explaining all the new features on my 440I. He took the time to show me all the features, found out things I had no clue about Erik was so helpful in explaining all the new features on my 440I. He took the time to show me all the features, found out things I had no clue about! More
Just what I was looking for-an honest BMW dealer I had an excellent experience in regards to car service. My advisor was Victoria Guthery. I bought my 328i somewhere else & promised myself never to I had an excellent experience in regards to car service. My advisor was Victoria Guthery. I bought my 328i somewhere else & promised myself never to return there because of the horrible experience. So, l searched online for the best rated BMW dealer in socal.......BMW OF MURRIETA IS #1 rated after my research. I called & made appt & was treated so well.....like a VIP......i was so impressed & so happy i finally found a dealer i can trust to have my car serviced. My service advisor was so nice, professional, honest & positive.....i felt immediately at ease by greeting me with a big smile & shaking my hand. I told her some of the specific concerns for service & procedures & she went above & beyond to make sure I was completely taken care of. Thank you Victoria....you deserve recognition by everyone! I had an awesome experience here for car service & I am going to bring my car back here in the future, even if it's an hour away. BMW of Murrieta (Victoria Guthery), thank you for your trustworthiness, quality, & professional work......keep it up & customers will keep coming back! More
Easy & Painless Total experience was painless and easy. Definitely will buy our next car from BMW of Murrieta and Dave. No time wasted and a great environment to sp Total experience was painless and easy. Definitely will buy our next car from BMW of Murrieta and Dave. No time wasted and a great environment to spend time in during the process. More
Customer service I am very appreciate Josh Sandberg and Thomas who are very friendly and nice to help me buy the car what I love it! I highly recommend my friends t I am very appreciate Josh Sandberg and Thomas who are very friendly and nice to help me buy the car what I love it! I highly recommend my friends to buy cars in your place! More
Fast, courteous, & professional As always, service was professional, fast, courteous, and reliable. Kept me informed at all times. Waiting area is very comfortable. Highly recommend As always, service was professional, fast, courteous, and reliable. Kept me informed at all times. Waiting area is very comfortable. Highly recommend using the BMW service center More
The Absolutel Best!! Craig DeLoach is the first class salesman. In a world where people rush through transactions, get a quick sale and move to the next person (number). Craig DeLoach is the first class salesman. In a world where people rush through transactions, get a quick sale and move to the next person (number). Shivalry is not dead. From the time I walked into the dealership until the deliver of my car Craig DeLoach was very attentive, listened to what I was saying and want I wanted in a car. Mr. DeLoach did not try to sell me something I did not want. He demonstrated advocacy on my behalf the customer and won a customer for life. I have been a BMW owner for several years and LOVE my new car! Kudos to Mr. Deloach and BMW of Murrietta!!!. More