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BMW of Murrieta

Murrieta, CA

Overview
Reviews
Vehicles
4.9
1,267 Reviews
Call Dealership (855) 996-5643
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41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,267 reviews

October 29, 2023

best customer service at this dealer from the girl at the service desk Valeria Flores More

by rachel1992b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
valeria flores
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Rachel1992b, thank you for the high star rating!

October 28, 2023

Valeria Flores and Matthew Gonzalez were so helpful ! Made my visit fast and helpful. Great employees that this dealership has 11/10 !! More

by mrs.sarah.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matthew and valeria
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

Mrs.sarah.b, we strive for 100% satisfaction, and it is great to see you had such a positive experience working with your team at BMW of Murrieta. Thank you again for leaving us this response!

October 28, 2023

Valeria was very friendly and super helpful when I brought my car in for service. I will definitely be bringing my car back! More

by emilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Flores
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

emilia, we're happy to hear you had such a positive experience with our team! Thank you so much for the high star review!

October 28, 2023

Victoria Guthery in service is amazing! She has been taking impeccable care of us for years. More

by heatherknsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Guthrey
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Heatherknsf, thank you for sharing your positive experience about working with Victoria in Service. We appreciate your feedback and look forward to seeing you again! Take care.

October 28, 2023

Love this dealership and the amazing customer service I experience each visit! Thank you to Alex and Chad! More

by Lisa H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Harmsen and Chad
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Lisa H, thank you so much for your high rating!

October 28, 2023

Valerie Made the loaner process very simple and got me in and out very fast! More

by Calebmartinez419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Calebmartinez419, we're glad to hear you enjoyed your visit.

October 28, 2023

Carol Tilton and Victoria and Alan and grant and Gina etc……everyone I’ve spoken to or dealt with has been professional and courteous. They are knowledgeable and always listened to help me with what I nee More

by Happybowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Tilton, Victoria Guthrie, Grant, Gina, Alan, Raymond Herrera, Joe Garcia
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Happybowlin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Murrieta with our team in the Service Department. We're looking forward to your next visit with us!

October 27, 2023

Valeria was very helpful and passionate with me when getting a loaner car today at my visit More

by charita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

charita, We appreciate your positive review about your recent experience with us!

October 27, 2023

Selling my vehicle at the dealership was very simple and straightforward. I received my check quickly sooner than the dealership mentioned. More

by bbsilva3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Long
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

Bbsilva3, we are very happy we could provide you with a positive experience! Thank you for the great review!

October 27, 2023

BMW of Murrieta had awesome customer service! Thank you to Victoria for your communication and wonderful customer service!! More

by Katr12004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria G
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

Katr12004, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

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