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BMW of Murrieta

Murrieta, CA

4.9
1,267 Reviews

41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,267 reviews

October 25, 2023

My service at BMW of Murrieta will remind me that there is good in heart in dealerships. Chad Ludwig the Service Advisor goes above and beyond for my services with all the BMW's I own. My service experien More

by G80ADONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Ludwig, Valeria Flores
Oct 31, 2023 -

BMW of Murrieta responded

G80ADONIS, we always strive to provide top quality service to every guest, and are pleased to hear that you continue to enjoy your experience with Chad at BMW of Murrieta! Thank you for your business, and loyalty we hope to continue to meet all your vehicles needs. We hope to see you soon!

October 25, 2023

BMW Murrieta is always top tier when it comes to service and sales. I bought my first BMW from them and plan to buy a second. All the service adjustors are super friendly and I love how you can deal with on More

by Getbeat07
Recommend Dealer
Yes
Employees Worked With
Chad Ludwig
Oct 31, 2023 -

BMW of Murrieta responded

Getbeat07, we strive for 100% satisfaction, and it is great to see you had such a positive experience with both Chad and Ken while at BMW of Murrieta. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 24, 2023

My service experience at BMW Murrieta recently was second to none. I worked with the most professional service writer that I have met. Victoria Guthery spent extra time to explain in great detail what needed More

by Robh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryon Holland, Joe Garcia, Morgan Townsend
Oct 31, 2023 -

BMW of Murrieta responded

Robh, our team strives to deliver an excellent experience to every client, and are glad you found this to be the case during your visit with Victoria in our Service Department. Thank you so much for your feedback! We hope you have a great day!

October 24, 2023

I was assisted by Victoria, she was very professional, and extremely helpful and helped me with my future maintenance options. More

by Ryan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 27, 2023 -

BMW of Murrieta responded

Hi Ryan S! We're so happy we were able to help you out!

October 24, 2023

Great service! I had my oil change and brakes done and BMW and they ubered me to and from lunch while I was waiting for it to be done instead of waiting there. More

by Marie.tran1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Crook
Oct 27, 2023 -

BMW of Murrieta responded

Marie.tran1202, thank you so much for the positive review!

September 30, 2023

Valeria Flores…she walks on water. Very smart and helpful. I highly recommend this dealership. More

by Sjzb1097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Flores
Oct 04, 2023 -

BMW of Murrieta responded

Sjzb1097, thank you for sharing your positive experience!

September 30, 2023

When I went into the dealership and was greeted by Chase a very helpful and educated employee and then spoke with Valeria who helped us get the best loaner for my family and was great with explaining all th More

by hleopoldo1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase and Valeria
Oct 04, 2023 -

BMW of Murrieta responded

Hleopoldo1515, we are so happy to read such a great review about BMW of Murrieta!

September 30, 2023

Valerie was extremely helpful, excellent service from an excellent dealership. I would really recommend this dealer to everyone. More

by tracy.mclean79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Oct 04, 2023 -

BMW of Murrieta responded

Tracy.mclean79, we're glad to hear you enjoyed your visit.

September 30, 2023

Want to give a thanks to Kai and Valerie, for their customer service this week at my visit here. Came in for a top off and a few questions about my car and they both greeted me so well and got me in an More

by salvatory816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai and Valeria
Oct 04, 2023 -

BMW of Murrieta responded

Salvatory816, we're happy you found our staff to be so supportive during your experience here at BMW of Murrieta.

September 25, 2023

Valeria Flores was amazing, very friendly I’m looking forward to coming back. Great service More

by millerglenn1562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loaner coordinator
Sep 27, 2023 -

BMW of Murrieta responded

Millerglenn1562, we really appreciate your positive review!

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