Back

BMW of Murrieta

Murrieta, CA

4.7
1,394 Reviews

41430 Auto Mall Parkway

Murrieta, CA

92562

Directions

By Type

Showing 1,394 reviews

January 31, 2026

The dealer finished the work in the exact time that was quoted, and for the quoted price. Service advisor was terrific. Loaner car process was fast and simple. Good BMW dealership!!! More

by dennisafox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra is service did a great job
Feb 19, 2026 -

BMW of Murrieta responded

Thank you, dennisafox, for the great review. We’re glad to hear your service was completed on time, at the quoted price, and that your advisor and loaner experience made the visit smooth. We appreciate the recommendation and look forward to seeing you again.

January 30, 2026

We trust our service advisor Samantha at this dealership. We’ve been coming here since they opened and have had all our BMW’s in for routine maintenance and repairs. We value her customer service and her l More

by chopperfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
Feb 19, 2026 -

BMW of Murrieta responded

chopperfrog, thank you for your loyalty and for trusting Samantha with your BMWs over the years. We’re grateful for your continued confidence in her care and service, and it means a lot to know she feels like family to you. We look forward to supporting you for many more visits ahead.

January 30, 2026

Went in for a service due to a recall about the starter for my car. Service was fast and efficient. Staff were great at explaining every details. More

by ranielanthony
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Travis Hardy, 5 stars
Feb 19, 2026 -

BMW of Murrieta responded

ranielanthony, we are glad to hear your recall service was completed quickly and that our team took the time to explain everything clearly. We appreciate your trust and look forward to assisting you again.

January 26, 2026

Dealership is efficient with grate people welcoming every time you go to the dealership So satisfying when taking your car for service and the service people get back to you very quickly to let you know what More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryon Holland
Jan 30, 2026 -

BMW of Murrieta responded

Benny, we appreciate your kind review! We’re happy to hear that you had a welcoming and efficient experience with our team. Providing timely updates and great service is very important to us, and we truly appreciate you taking the time to share your feedback.

January 18, 2026

BMW of Murrieta is honestly the best. I’ve been in the market for a new BMW and contacted several and BMW of Murrieta went above and beyond. Freddy helped me and made the whole process su More

by bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy
Jan 22, 2026 -

BMW of Murrieta responded

Thank you, Bernie, for the great review! We're glad Freddy made your experience easy and pressure-free. We appreciate the recommendation and look forward to seeing you again at BMW of Murrieta.

January 13, 2026

As usual, great service! In and out in a little over an hour. Reynaldo was very professional and attentive. More

by MZTAMMY1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo
Jan 22, 2026 -

BMW of Murrieta responded

Mztammy1960, we're glad to hear you enjoyed your visit.

January 12, 2026

I went in for oil and filter service my 2025 BMW X5 50e and I have to say, this place has not disappointed at all! Very Professional and Courteous. More

by ITMedCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Harmsen
Jan 22, 2026 -

BMW of Murrieta responded

Hi Itmedceo, we are very happy to have provided you with such a positive experience!

January 06, 2026

Staff was very friendly. The inventory was much more reasonable than other so-cal dealers. More

by jamesana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 22, 2026 -

BMW of Murrieta responded

Jamesana, thank you for the high star rating!

January 05, 2026

The only thing good about this dealership was the Salesman Mark D he was great.Everybody after that was no great.Bought a car and luckily bought the two day option for 250$ because the car didn't mak More

by craigpreston50
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Mark D
Jan 22, 2026 -

BMW of Murrieta responded

craigpreston50, thank you for sharing your experience. We're glad to hear Mark provided excellent service, but we're sorry that your vehicle and follow-up experience didn't meet expectations. We take feedback seriously and would welcome the chance to review the situation in detail to ensure concerns like yours are properly addressed. Please reach out to our management team so we can assist directly.

December 22, 2025

Bought a used car from out of town, so I only spoke to them through the phone/text. The slight lack of communication was a little frustrating, and the car was shipped late. They said there were no scratch More

by Ryan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jario, Rick
Dec 31, 2025 -

BMW of Murrieta responded

Ryan, thank you for taking the time to share your experience. We appreciate the opportunity to assist with your out-of-town purchase and are glad the dents identified prior to shipment were addressed before delivery. We understand how important clear communication and accurate vehicle condition details are, especially when purchasing remotely. Your feedback is helpful, and we appreciate you taking the time to share it. We continuously strive to improve our processes and ensure the best possible experience for all of our customers.

...
9
...