BMW of Newport

We had a very good experience at BMW of New Port , Ken was patient and friendly throughout. the staff were professional and pleasant , there service is exeptional .. they came to our house to program the was patient and friendly throughout. the staff were professional and pleasant , there service is exeptional .. they came to our house to program the garage doors and to assist us with the navigation system of our X5. We are glad to be one of your customers. More

The sales and service departments at BMW of Newport were nothing short of spectacular. The sales staff was not pushy at all, even after a few times of coming into the show room and not seeing what I was loo nothing short of spectacular. The sales staff was not pushy at all, even after a few times of coming into the show room and not seeing what I was looking for. The salesman, Ken, kept his eye out for any cars that fit my description and notified me when something new was on the lot. The service I received from BMW of Newport was top notch, the vehicles were all in perfect condition and the staff was most accommodating, even staying late to help me. It was well worth the drive from Boston for these reasons alone. I highly suggest buying from Ken at BMW of Newport. More

Joanne went above and beyond in helping me make the right decision for my new 335xi. She was always available to take my phone calls and always followed through with and questions or concerns I had. She sp decision for my new 335xi. She was always available to take my phone calls and always followed through with and questions or concerns I had. She spent a lot of time with me picking out color and car options. I would highly recommend her to Joanne to friends and family am confident they would be well taken care of. More

I shopped three dealerships to purchase my new 2007 BMW 328xi coupe. BMW of Newport was BY FAR the most professional and impressive, even though it was the smaller of all three. My salesperson, Joanne Mo 328xi coupe. BMW of Newport was BY FAR the most professional and impressive, even though it was the smaller of all three. My salesperson, Joanne Moniz, responded to my email inquiry immediately and took my questions seriously. We continued our dialogue and I eventually purchased through them for the best price. I am happy to say that the after sale service is absolutely fabulous as well. I continue to tell my friends that it is worth the ride to go over the bridge. More

Let me tell you about the awesomeness of BMW of Newport and Joanne. I am probably the most irritating customer imaginable. Between my un-relenting demands of specific options and colors and my special de and Joanne. I am probably the most irritating customer imaginable. Between my un-relenting demands of specific options and colors and my special delivery requests, I have to be a salesperson's nightmare. But let me tell you, Joanne did everything Perfectly!!! Between getting me the exact car I wanted and not putting a front plate on the car, she also met me there 45 minutes before the sales department opened to deliver me my car. I was almost in tears with joy. I often joke that I love my BMW more than my girlfriend, but Joanne and BMW of Newport are the reason why I say this. Trust me, almost once a month I'm there to ask service some ridiculous question or to pester Joanne about upcoming products, or just to test drive a car I may or may not be interested in. Every time I go there I'm greeted with a hug and a smile and it reminds me of how GREAT my experience was, and continues to be to this day. I CAN'T WAIT to buy my next BMW from here. THEY ARE WITHOUT A DOUBT THE BEST EVER!!! If you like awesomeness and amazingness, buy your car here!!! More

They had a problem fixing the cd player and eventually was never fixable. They could not figure it out. Always was asked if I bought the car there during every visit which I did not and it made me uncomfo was never fixable. They could not figure it out. Always was asked if I bought the car there during every visit which I did not and it made me uncomfortable. Should they only work on cars purchased there? They would be more pleasant if they treated every customer with courtesy. Parts and service very high priced, for example a changed rear light bulb cost me $24! More

Initial sale didn't go too well, with the person cleaning the inside of my car using a screw driver to remove the air bag sticker. After a run around from the salesman, I go ahold of the GM who ordered a se the inside of my car using a screw driver to remove the air bag sticker. After a run around from the salesman, I go ahold of the GM who ordered a set of new wood for the inside of the car. The new wood set actually looks better then the original.<br><br>As for service, so far so good. I have the slipping transmission problem and they ordered a new transmission for the fix without any fuss at all. I have seen on the internet that some people are fighting with their dealer to replace the tranny to fix the problem. The service department has made up for the problems we had with the sales department. If the service remains of the same high quality and freindly reception, I would consider buying another car there. More