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BMW of Ocala
Ocala, FL
591 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 591 reviews
May 19, 2024
Cesar Estrada was one of the best salesman I’ve ever encountered in my many years…super helpful, polite, professional, easygoing not pushy, did I say polite?! Cesar went above and beyond helping me cho encountered in my many years…super helpful, polite, professional, easygoing not pushy, did I say polite?! Cesar went above and beyond helping me choose the right vehicle. I would highly recommend Cesar! More
by Amy
Helpful May 17, 2024
Malcom was great it was a pleasure to do business with him,his boss should make sure he is rewarded for his professionalism and pleasant manner him,his boss should make sure he is rewarded for his professionalism and pleasant manner More
by petertsmith58
May 14, 2024
James was absolutely amazing. He was helpful and went above and beyond to make sure that our family was satisfied with our purchase. He and the entire team are so knowledgeable an He was helpful and went above and beyond to make sure that our family was satisfied with our purchase. He and the entire team are so knowledgeable and accommodating. We will definitely make see this team again. More
by Dr. E
May 13, 2024
Robert Czaplicki is top notch, professional, quick & thorough ... as usual!! I recently completed a 6-month scheduled follow-up visit for an AutoButler Treatment, and during that visit not only was the thorough ... as usual!! I recently completed a 6-month scheduled follow-up visit for an AutoButler Treatment, and during that visit not only was the treatment performed & product applied, but Robert also quickly got me scheduled for a same-day 12 point inspection and was able to scout up a "Dealer Loaner for me, even though there was a scheduling snafu & when I showed up, they indicated my appointment was for that day, but following month! None-the-less Robert checked, went the extra mile & got it all done. I did receive a well detailed, complete text with video history of the inspection & all results. My X4 was ready to go that same day, and I was notified of the Ready-for-Pick-up status of my car. The loaner provided was an immaculate 2024 BMW 3 Series with a full tank of gas. Robert is the Best & I will always ask for him by name. The Dealership & Service Department under Rob Cole are Great ... and the Dealership facility & amenities are superb!! MRogers . More
by MikeR.
Employees Worked With
May 08, 2024
Jesse was great ! he was very knowledgeable and was a great help through the entire process ! highly recommend ! he was very knowledgeable and was a great help through the entire process ! highly recommend ! More
by alimohsinchoudhry
May 08, 2024
james helped us out, the car works good, the dealership is very clean and the people there are very nice is very clean and the people there are very nice More
by angeldog007
April 30, 2024
Malcolm and the entire team demonstrated great knowledge of their product line and showed superb customer service. Malcolm listened to our desired wants and delivered. We highly recommend both Malcolm and B of their product line and showed superb customer service. Malcolm listened to our desired wants and delivered. We highly recommend both Malcolm and BMW of Ocala. More
by Parson2358
April 29, 2024
Great dealership, easy to work with. They followed up quickly throughout the process. I highly recommend BMW of Ocala and ask for Cesar. They followed up quickly throughout the process. I highly recommend BMW of Ocala and ask for Cesar. More
by swiseuf
Employees Worked With
April 27, 2024
Great employees, very knowledgeable, very helpful. Dealership has a great selection of inventory to offer I felt like as a customer, I was top priority! Dealership has a great selection of inventory to offer I felt like as a customer, I was top priority! More
by Atdwinc
April 27, 2024
I loved my experience at Ocala BMW. Buying the BMW X4 was straightforward and delightful! Buying the BMW X4 was straightforward and delightful! More
by Gam Rod
