Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Ocala
Ocala, FL
951 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 951 reviews
June 08, 2026
Jade and the whole staff was excellent to work with! We appreciate the customer service experience! We appreciate the customer service experience! More
by briansargent2123
June 08, 2026
Helpful, knowledgeable,timely. The sales person made sure we had everything to complete our purchase. The sales person made sure we had everything to complete our purchase. More
by pate6396
June 06, 2026
We were very satisfied with everyone we encountered at the dealership. Everyowas friendly and helpful. the dealership. Everyowas friendly and helpful. More
by palmswaying
June 05, 2026
Misrepresented a CPO vehicle, provided conflicting explanations, prioritized costs over quality, and avoided accountability. Disappointed explanations, prioritized costs over quality, and avoided accountability. Disappointed More
by Drake
June 03, 2026
I would highly recommend BMW of Ocala. Their service and sales staff are very friendly and professional. Their service and sales staff are very friendly and professional. More
by Scatpack13
June 01, 2026
My second experience proved to be just as great as the first one. They are very professional, courteous and never pushy. All promises made were kept. I will eventually be returning for another vehicle. first one. They are very professional, courteous and never pushy. All promises made were kept. I will eventually be returning for another vehicle. More
by Gailhreschak
May 31, 2026
Danielle is very knowledgeable about the car shes showing, and a sweet lady also! I never saw anything but a smile on her face and willing to go the extra mile to find answers. showing, and a sweet lady also! I never saw anything but a smile on her face and willing to go the extra mile to find answers. More
by joannacosten
Employees Worked With
May 31, 2026
Very satisfied with the customer service. Helpful and patient and transparent through the process . . Had a great experience! Helpful and patient and transparent through the process . . Had a great experience! More
by josie.sayoc
Employees Worked With
Other Employees :
Ladies in reception desk
May 31, 2026
Jade Ashley was wonderful to work with. She consistently kept what I wanted in a car in mind and made the process painless. I cant recommend her more highly. Ask for Jade Ashley. She consistently kept what I wanted in a car in mind and made the process painless. I cant recommend her more highly. Ask for Jade Ashley. More
by japplegate
May 29, 2026
Antonio was absolutely wonderful. Great customer service by all the team members. The dealship needs to work on a process that involves the requirement of the service managers signstu Great customer service by all the team members. The dealship needs to work on a process that involves the requirement of the service managers signsture before a vehicle can leave the lot. Otherwise a great experience and will definitely return for future purchases. More
by jrsmith4501
