BMW of Ocala

Well worth the drive I found this dealership more about service than trying to make a huge profit off each sale. I made my deal over the phone and drove over 100 miles to I found this dealership more about service than trying to make a huge profit off each sale. I made my deal over the phone and drove over 100 miles to see the car my salesman James Jupiter was honest and truthful about everything over the phone. There was no surprises or BS. They gave me a very fair deal. I would HIGHLY recommend this dealership to anyone. More

Worth the drive from Orlando I've been shopping for a new (used) car for 4 months and I'm blown away by the service I received from Gettel BMW of Ocala! My sales agent Caprice, a I've been shopping for a new (used) car for 4 months and I'm blown away by the service I received from Gettel BMW of Ocala! My sales agent Caprice, and sales manager Ron, were awesome - not pushy, and listened to what I was looking for. They recommended a recent lease return which happened to be the perfect car for me! I bought a Certified Pre-Owned 335 GT in a rare color combo and I couldn't be happier! Will certainly be returning when I'm ready for the next one! Thanks Caprice, Ron, and the whole team at Gettel! More

Great experience buying my new 530e with Mohammed Jaber. My experience from start to finish was first class and the BMW team did everything they could to make my afternoon easy and painless. Mohammed (my sal My experience from start to finish was first class and the BMW team did everything they could to make my afternoon easy and painless. Mohammed (my sales representative) was amazing, knowledgeable, and Sox easy going. Mo made my day flawless! More

Excellence!!! This was by far the best service we have ever received! We were treated like royalty and the staff were sincere, warm, gracious and kind! I drove 100 This was by far the best service we have ever received! We were treated like royalty and the staff were sincere, warm, gracious and kind! I drove 100 miles to the dealership and would recommend it to everyone. It was well worth the trip! More

Best Car Buying Experience Ever!!!! Not only did we get a gorgeous BMW 340i, but the incentives were amazing. The deal went through in record time. The entire experience was stress fre Not only did we get a gorgeous BMW 340i, but the incentives were amazing. The deal went through in record time. The entire experience was stress free, comfortable, and amazing. The facility is also as beautiful and high tech as the cars. I am thrilled and will definitely tell my friends and family about my experience. Our salesman James Jupiter was extremely knowledgeable, friendly, and professional. More

Purchase of a used M2- experience James called me the minute the car came in via trade in and was very helpful. I had been looking a while. Only thing that was a hindrance is that so James called me the minute the car came in via trade in and was very helpful. I had been looking a while. Only thing that was a hindrance is that someone put the car on auction which forced my hand before I could see the car and make an evaluation personally. Whoever did that I believe knew I was working with James on the car. I didn’t appreciate the squeeze play, but it worked out ok in the end. Otherwise I’ve enjoyed doing business as this is my second purchase from them. I just felt the conditions of the sale could have been much more relaxed and enjoyable had they not immediately put the car on the auction block. More

Exceeded expectations My husband and I recently purchased two vehicles from this dealer. Their customer service is superb and I would not hesitate recommending them to oth My husband and I recently purchased two vehicles from this dealer. Their customer service is superb and I would not hesitate recommending them to others who are in the market for a vehicle. Thank you! More

Professional Customer Service Thank you for the courtesy check call yesterday, it was nice talking with you. I have been a BMW owner since 2009 and this is the first time I’ve rec Thank you for the courtesy check call yesterday, it was nice talking with you. I have been a BMW owner since 2009 and this is the first time I’ve received a courtesy call from the General Manager. I can say by far BMW of Ocala and Porsche provided the best customer service. Everyone I encountered from the service department to sales was professional, respectful and happy to assist. Mr. Brent Gustafson provided excellent customer service. He kept me up to date on the status of my car and ensured a loaner for the duration my car was in the shop. Mr. Ron Bertrand and his team (Darnell Riley and Steven Simpson) were friendly, helpful and knowledgeable and are working together to ensure I find the right car for my next purchase of either a BMW or Porsche. Overall both dealerships were bright, open and inviting. Another plus is that you also had my favorite Lindt chocolate candy as well. I am happy to give the dealership 10 across the board when I receive the online evaluation from BMW. I have also provided my comments on the DealerRater.com site today. Thank you again. More

Professional Staff at Ocala Porsche provides top notch service. . Tom Prince and Bobbie Watts were professional and listen to our needs. Would highly recomm Staff at Ocala Porsche provides top notch service. . Tom Prince and Bobbie Watts were professional and listen to our needs. Would highly recommmend this dealership to anyone. More

Bobby Watts is superb I purchased a CPO 2015 X-5d two years ago off the Web. We live almost 300 miles from Ocala. There was a minor issue that concerned me. At the time, I purchased a CPO 2015 X-5d two years ago off the Web. We live almost 300 miles from Ocala. There was a minor issue that concerned me. At the time, Bobby Watts assured me there would be no problem if I wasn't happy. When I brought up the issue to Bobby in April 2018, two years later, he immediately said "get it fixed, send me the bill." Surprisingly the estimate was close to $1,000, He & I thought it would be about 1/2 that cost. Before I proceeded I contacted Bobby explained the cost, & once again he said "fix it" It was done a day later, I sent the bill & received the check within a week. Mind you, I have never physically met anyone from BMW of Ocala except receiving the delivery. We love our X-5 & especially Bobby who was a true gentleman. I'll him an A+ for the experience in every way. Irv B. More