BMW of Ocala

Day of delivery The day of delivery was as memorable as I could have imagined. From the moment I walked in the door I was greeted like I was the most important person The day of delivery was as memorable as I could have imagined. From the moment I walked in the door I was greeted like I was the most important person in the world at that moment. The entire day from the greeting to the white delivery was totally amazing. I have never experienced a day like that in my entire life of buying an car. Kudos to the entire staff at Porsche of Ocala! More

Customer Service at it Best BWM of Ocala knows Customer Service. I was very satisfied in every process one would expect when purchasing a vehicle. I made an on-line appointment t BWM of Ocala knows Customer Service. I was very satisfied in every process one would expect when purchasing a vehicle. I made an on-line appointment to speak with one of their sales professionals, who kindly greeted me at the door. The "non-pressuring atmosphere to purchase won me over. More

instance relief !! The minute you walk into BMW of Ocala dealership the friendly environment automatically changes your mood, you're greeted instantly, have the door ope The minute you walk into BMW of Ocala dealership the friendly environment automatically changes your mood, you're greeted instantly, have the door opened for you and the the advisors are eager to help you with your issue, there was never a time i was unsatisfied with the work done to my car or with any of the associates. Everyone works extremely hard to attend to any needs or wants you might have. need a ride locally somewhere while your car is being worked on? not a problem, they have a driver willing to take you to the mall, food and drinks if you're not already delighted with the selections that are already provided free for your convenience ( variety of starbucks coffee, water, juices and snacks ) always gives friendly follow up phone calls/ emails to see how everything is doing and ask if there is anything else they could possibly assist you with. The dealership is spotless and has comfortable furniture to relax while you wait. Overall i would recommend BMW to Ocala out of all the others i been serviced by. I feel the key to the success of this facility is based on the people who work there, they definitely strive for excellence! More

New Friends - 2015 Extremely satisfied with the customer service, follow-up phone calls, and the courtesy extended in the purchase of our previously owned vehicle. With Extremely satisfied with the customer service, follow-up phone calls, and the courtesy extended in the purchase of our previously owned vehicle. Without question, we would highly recommend this quality dealership. The most important asset, of this dealership, is the people that work there! More

Trusted Partnership Throughout the car buying process, Lou Tatar and the team at BMW of Ocala treated us to the ultimate car buying experience. We greatly appreciate all Throughout the car buying process, Lou Tatar and the team at BMW of Ocala treated us to the ultimate car buying experience. We greatly appreciate all of the wonderful relationships we have been able to create with the staff. I would HIGHLY recommend, to anyone looking for a trusted partner when purchasing a vehicle, to put BMW of Ocala on the top of your list. More

Unexpected Excellence! BMW of Ocala is the best BMW dealership in Central Florida by far! Courtesy, all promises fulfilled, easy to reach a mutually beneficial business. Wil BMW of Ocala is the best BMW dealership in Central Florida by far! Courtesy, all promises fulfilled, easy to reach a mutually beneficial business. Will deal with them again, in spite of being located 100 miles from my home. It's worth the distance and time involved. More

Great place to wait I enjoyed waiting for my BMW to have its oil changed at this dealership. The dealer has gone out of its way to provide a wonderful atmosphere for cust I enjoyed waiting for my BMW to have its oil changed at this dealership. The dealer has gone out of its way to provide a wonderful atmosphere for customers to enjoy while waiting for any reason. I will wait again next time. Nice people to be around! More

A Great Experience We purchased our new BMW X5 with the help of Gerry Harrison. We have worked with him before and each time have been completely satisfied. He is very p We purchased our new BMW X5 with the help of Gerry Harrison. We have worked with him before and each time have been completely satisfied. He is very professional and an asset to the Ocala dealership. More

great people to do buisness with. I purchased a 2016 m3 from BMW of Ocala. I received my allocation/production number in a timely manner with the help of Darnell Riley with no prob I purchased a 2016 m3 from BMW of Ocala. I received my allocation/production number in a timely manner with the help of Darnell Riley with no problems...great guy. I was happy about that after hearing of others stories being given the runaround by other dealers. They also got my special order request done correctly, and Frank Rebro was a great help with getting my PCD scheduled. I received a decent discount off msrp to boot! More

Does not do business ethically. Avoid Avoid, they do not do business ethically. Was attempting to purchase a car for a relative and BMW of Ocala was the closest dealership. I've owned 4 BM Avoid, they do not do business ethically. Was attempting to purchase a car for a relative and BMW of Ocala was the closest dealership. I've owned 4 BMW's in my life so this was not my first time, and I have a degree in finance so I know how leases work. Was looking at a 2015 model of which they had plenty in stock (and the 2016's are coming in), Edmunds and all sites indicate these are going close to invoice at this point. BMW USA is running a lease special (that assumes buying @ MSRP!) for $4200 and 279/mo. Found a car on the lot that was $500 more that modeled on BMW - first quote was $5300 down and $425/mo. I asked for an explanation, our sales person went back into the finance office, and says "oh, we modeled for average credit, I apologize" and brings back another one for $345 a month. I ask why the discrepancy from what is on BMW USA and was lied to, and even followed up by email asking for an explanation of why they were not evening meeting BMW's offer and was not answered. Throw in a ridiculous $795 "pre delivery service fee" and $195 "electronic tag fee", and you can do better. We purchased at BMW of South Orlando and received straightforward and honest treatment. I'm amazed places that do business like this are still around. More