BMW of Ocala - Service Center

This is a small, but very efficient dealership. The personnel are not only friendly, but knowledgeable. Even though I did not purchase my automobile from this dealership, they have treated me with equ personnel are not only friendly, but knowledgeable. Even though I did not purchase my automobile from this dealership, they have treated me with equal respect. I'm looking forward to years of pleasant association. More

While traveling from St. Petersburg to Amelia Island we experienced a chime and "Low Oil Level" warning. Stopping immediately we checked the oil (low!), added the quart we carry and were directed to BMW o experienced a chime and "Low Oil Level" warning. Stopping immediately we checked the oil (low!), added the quart we carry and were directed to BMW of Ocala. When we advised Robert of our problem he took the car, had the oil level verified then the car was put on the rack to check for leaks. Thankfully there was no issues and the car was returned to us with the statement "Of course there's no charge". Several things became very apparent about this dealership. First, they treated us as people, not an opportunity in that they didn't see us as a chance for a fast dollar. This shows respect for the person and the car. Second, they reassured us it was safe to continue. Third, Dennis in the parts department advised that, if a problem did arise, we would be in good hands if we contacted the BMW dealer in Jacksonville. Based on the treatment we've received and as a payback for their extraordinary service I've told BMW of Ocala that will pass our experience on to the BMW CCA and BMWNA. We will also be buying our parts from BMW of Ocala for our 525i and our Z-3. More