BMW of Owings Mills

Easy to work with. Responsive. Transparent. Friendly. Wish they offered loaner cars. Good follow-up. Responsive. Transparent. Friendly. Wish they offered loaner cars. Good follow-up. More

We had an amazing experience with the dealership. The whole process was very smooth and professional. My mother is so pleased with her new car. Eric was so professional, informative, and made sure ev The whole process was very smooth and professional. My mother is so pleased with her new car. Eric was so professional, informative, and made sure everything was done right. We will definitely recommend this dealership to all our friends and family. More

The staff (especially Dustin & Kevin) over at Owings Mills BMW is simply amazing. Honesty, integrity, and professionalism is very important to me overall. These guys got it right! I was out of there wit Mills BMW is simply amazing. Honesty, integrity, and professionalism is very important to me overall. These guys got it right! I was out of there within an hour with a brand new vehicle. If you’re in the market for a new vehicle, please do yourself a favor and go see them. More

I had a water pump replacement here, and my lines were not bled properly. Instead of rectifying the water bubble, they punched a hole in the front of my coolant reservoir ...not ethical at the least, th not bled properly. Instead of rectifying the water bubble, they punched a hole in the front of my coolant reservoir ...not ethical at the least, the service manager that is💯💯💯 More

I have been going to BMW of Owings Mills for over 10 years, great service, Mark Johnson has been very nice to me all the years, he is one of the reasons I keep buying BMWs. Thanks Mark! years, great service, Mark Johnson has been very nice to me all the years, he is one of the reasons I keep buying BMWs. Thanks Mark! More

Prompt, clear and easy to pay. Explained the current work needed and what future service will be. Explained the current work needed and what future service will be. More

BMW of Owings Mills makes it so easy for car repairs. The staff is available immediately upon your arrival, a loaner car was no problem, and the quality of the work was outstanding. There is nothing more to staff is available immediately upon your arrival, a loaner car was no problem, and the quality of the work was outstanding. There is nothing more to say. More

Responsive, courteousImpressed with staff.Took my Responsive, courteous Impressed with staff.Took my several calls promptly and productively. Thanks to Northwest BMW. Responsive, courteous Impressed with staff.Took my several calls promptly and productively. Thanks to Northwest BMW. More

Pleasant experience with sales staff and senior management… Would consider purchasing future vehicles from this dealership management… Would consider purchasing future vehicles from this dealership More

We had an appointment to see a vehicle at 2 PM we drove an hour and a half to get there when we got there the vehicle was just in the process of being sold to someone else… But the gentleman in charge pers an hour and a half to get there when we got there the vehicle was just in the process of being sold to someone else… But the gentleman in charge persuaded the potential buyer to purchase another vehicle of a different color. Very disappointing that the car was not saved for us to look at before they showed it to someone else since we had an appointment. Upon purchasing the vehicle we found it very disappointing that they jacked the price up over $3000 more than the MSRP but I guess that’s the way it’s going right now with the cost of vehicles…. My local dealer could not get me the car that I wanted and they do not jack up their prices… I am referring to Sun motors in Mechanicsburg Pennsylvania… I will always deal with them first. But overall I have the vehicle that I wanted I paid about $5000 more than I should have but it’s over and done with and I like my car very much. More