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BMW of Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.7
1,351 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,351 reviews

October 20, 2025

Service advisors were courtous and listened to my concerns they made no promises or estimates until they had confered with the service tech. More

by karlnwat73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

BMW of Owings Mills responded

Thank you for your feedback, Karl! We appreciate your positive remarks about our service advisors at BMW of Owings Mills and their attentive approach to your concerns. We strive to provide transparent and reliable service, and it’s great to hear that our team met your expectations. If you have any further questions or need assistance in the future, feel free to reach out to us. We look forward to serving you again! Sincerely, The Team at BMW of Owings Mills

October 20, 2025

Derek and Michell gave me great confidence that they would take care of my needs More

by rharcumck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that Derek and Michell provided you with the confidence and support you needed during your experience at BMW of Owings Mills. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

October 19, 2025

My service work was completed on time, while I waited. I received a friendly and professional greeting. More

by boatwright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department Laby.
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Oct 20, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that your service work was completed on time and that you received a friendly and professional greeting at BMW of Owings Mills. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

October 18, 2025

Mr. Derrick Edwards, an excellent and great asset to BMW. He is very knowledgeable and thorough in filling out and explaining the next steps in the service process. He kept me informed during the process and More

by bunche46@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2025 -

BMW of Owings Mills responded

Thank you for your review! We're glad to hear about your positive experience with Derrick at BMW of Owings Mills. His dedication to providing thorough and friendly service truly makes a difference. We appreciate your recommendation and look forward to assisting you again. Sincerely, The Team at BMW of Owings Mills

October 18, 2025

Super polite and friendly. Comfy waiting area, and I love the video walk around of my car. Great job! More

by ed_deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Ed! We're thrilled to hear that you had a positive experience at BMW of Owings Mills. It's great to know you enjoyed our comfy waiting area and the video walk-around of your car. We appreciate your kind words and look forward to welcoming you back next time! Sincerely, The Team at BMW of Owings Mills

October 18, 2025

Great experience overall. The staff was very friendly and informative. Also, I paid for what I asked for and no surprises. More

by Jmcmillion05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at BMW of Owings Mills. Our team takes pride in being friendly and informative, and we're glad to know you felt you received exactly what you asked for without any surprises. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

October 18, 2025

Matt was quick and efficient in getting this deal completed. He was also very prompt in his updates. More

by Bilal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Feit
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Oct 18, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re glad to hear that Matt provided you with quick and efficient service during your experience at BMW of Owings Mills. We appreciate your feedback and hope to see you again soon for your next visit! Sincerely, The Team at BMW of Owings Mills

October 17, 2025

Service team and mgr Michelle toke care of me and complete all my request that I had More

by Chaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, Chaz! We're delighted to hear that our service team, including Michelle, took great care of you and fulfilled all your requests. At BMW of Owings Mills, we strive to provide excellent service to all our customers. Looking forwardto seeing you again soon! Sincerely, The Team at BMW of Owings Mills

October 17, 2025

Excellent! very timely response to customers and amazing service team. Highly recommended and will continue to buy cars from BMW Owings Mills! More

by aneeshsingla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ish and Imran
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Oct 17, 2025 -

BMW of Owings Mills responded

Thank you for your review, Aneesh! We appreciate your feedback about our timely responses and dedicated service team. We're happy to hear that you highly recommend BMW of Owings Mills and look forward to assisting you with your future car purchases. Sincerely, The Team at BMW of Owings Mills

October 17, 2025

I don’t know how they do it, but EVERYONE is ALWAYS so kind. Highly recommend! More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2025 -

BMW of Owings Mills responded

Thank you for your feedback, TJ! We are happy to hear that you consistently experience kindness from our team at BMW of Owings Mills. Your recommendation means a lot to us. We look forward to welcoming you back soon. Sincerely, The Team at BMW of Owings Mills

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