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BMW of Owings Mills

Owings Mills, MD

4.7
905 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 905 reviews

April 30, 2025

Purchasing a vehicle is widely known to be a stressful and expensive process. As a buyer, I wanted to feel confident that I was getting a fair deal and that the process would be as smooth as possible. Dav More

by dbeil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

BMW of Owings Mills responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience at BMW of Owings Mills. We're glad that David and Imran provided you with the care and support you needed during your purchase. Your satisfaction is our priority, and we appreciate you sharing your experience. We hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

April 30, 2025

Excellent service and very efficient as usual with Derrick Edwards my Service Advisor. He is smart, polite, very helpful, and very pleasant. Thank you, Derek as always More

by Nassif Soueid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

BMW of Owings Mills responded

Thank you, Nassif, for taking the time to share your experience with us at BMW of Owings Mills. We're thrilled to hear that Derrick provided you with excellent and efficient service! His smart and polite approach truly makes a difference. We appreciate your kind words and look forward to seeing you again next time! Sincerely, The Team at BMW of Owings Mills

April 30, 2025

Excellent service. Quick response. Derek was great. Communication was clear. I will definitely go again. More

by ZKHAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with Derek at BMW of Owings Mills. Your positive feedback about our service and communication means a lot to us. We look forward to welcoming you back again soon! Sincerely, The Team at BMW of Owings Mills

April 29, 2025

My service agent Bryanna was very helpful, patient, and made sure all my service needs were addressed. I appreciated her willingness to make sure everything was taken care of to my liking. The staff across More

by KARENKIBLER92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity? (the person who gave me my loaner, they were awesome and they followed up with me too!)
Apr 29, 2025 -

BMW of Owings Mills responded

Thank you so much for your kind words! We're thrilled to hear that Bryanna provided you with excellent service and that you appreciated the communication from our technicians at BMW of Owings Mills. It's our goal to ensure all your service needs are met and that you feel informed throughout the process. We can't wait to assist you again in the future! Sincerely, The Team at BMW of Owings Mills

April 29, 2025

My service agent, Stacey, was very professional, kind, and empathetic. Unbeknownst to me, my next scheduled service was due while my car was at the dealership for windshield replacement. She noticed tha More

by yopoku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Cushner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
Apr 29, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Stacey and Danny at BMW of Owings Mills. It’s fantastic that Stacey was able to take care of your scheduled service while your car was in for the windshield replacement. We appreciate your kind words and hope to see you again for your next visit! Sincerely, The Team at BMW of Owings Mills

April 28, 2025

My rep Bryanna was excellent. She answered all my question’s and got me and then taken care of quickly. Also the other advisors there were helpful when picking up my vehicle. More

by JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Hoskinson
Apr 28, 2025 -

BMW of Owings Mills responded

Thank you, Jason! We greatly appreciate your kind words about Bryanna and glad to hear she could assist you effectively at BMW of Owings Mills. It's wonderful to know our team was also helpful during your vehicle pickup. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

April 27, 2025

I’m not sure if techs know what they’re doing. Service appt one week apart, how does one say everything is fine and another sees a problem More

by ANDREWNOV08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

BMW of Owings Mills responded

Thank you for your feedback. We understand your concerns regarding the consistency of diagnoses during your service appointments at BMW of Owings Mills. Ensuring our technicians are aligned on assessments is a priority for us. We encourage you to reach out directly, so we can address your specific experience and work towards a resolution. Thank you for bringing this to our attention. Sincerely, The Team at BMW of Owings Mills

April 27, 2025

Derek is amazing great service always! He is professional, and communicates well. I love dealing with BMW of Owings Mills More

by pisaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

BMW of Owings Mills responded

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with Derek and appreciate his professionalism and communication. At BMW of Owings Mills, we strive to provide exceptional service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 27, 2025

Had a great experience. Eric was my sales person , he was able to help me find me dream car. More

by darlisafletcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Apr 27, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at BMW of Owings Mills and that Eric was able to help you find your dream car. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

April 27, 2025

Isaiah, Miguel and Ron Rush were patient, professional and fun to work with. Sharonda in the business office was organized, fun and professional. A truly exceptional car buying experience. More

by brian@thearnoldteam.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah, Miguel, Ron Rush and Saronda
Apr 28, 2025 -

BMW of Owings Mills responded

Thank you, for your wonderful review! We're thrilled to hear that your car buying experience at BMW of Owings Mills was exceptional. It's great to know that Isaiah, Miguel, and Ron Rush made the process enjoyable for you, and we appreciate your acknowledgment of Sharonda's exceptional service in the business office. We look forward to welcoming you back for future visits! Sincerely, The Team at BMW of Owings Mills

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