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BMW of Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.7
1,298 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,298 reviews

November 04, 2025

Excellent professional and courteous Service staff. Owings Mills BMW handled our BMW recall perfectly. Thank you! More

by strohouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with our professional and courteous service staff at BMW of Owings Mills. It’s our priority to handle all matters, including recalls, efficiently. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

November 03, 2025

Work to repair my wife's car was done careful and quite well. In addition, the Service Center took care of the needed interactions with my imnsurance company. Thank you. More

by larrygilbert16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback, Larry! We’re thrilled to hear that the repair work on your wife's car was handled with care and that our Service Center made the process seamless with your insurance company. We appreciate your trust in BMW of Owings Mills and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

November 03, 2025

Jon was great. Service was excellent. Quick repair time. Keep in contact regarding the vehicle. More

by dwn.starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Nov 04, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that Jon provided you with excellent service and that your repair was completed quickly. We appreciate your feedback and look forward to assisting you again at BMW of Owings Mills! Sincerely, The Team at BMW of Owings Mills

November 02, 2025

Good enough. I was told I would be notified when my car was ready but I wasn’t. More

by willandwillteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

BMW of Owings Mills responded

Thank you for your feedback. We understand how important it is to be kept informed when your vehicle is ready for pickup. Your comments help us review how we manage updates during the service process. Feel free to connect with us at BMW of Owings Mills directly if you’d like to go over this further. Your satisfaction is our priority. Sincerely, The Team at BMW of Owings Mills

November 02, 2025

No loaner car for the second time in a row even with my car only a year old and still under warranty. Oil left on interior of car- overall bad impression of dealership! More

by kittensocks768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

BMW of Owings Mills responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the loaner car situation and the condition of your vehicle after service. Your concerns are important to us, and we encourage you to reach out directly to BMW of Owings Mills so we can address these issues more effectively. We are committed to maintaining high standards and want to ensure your next visit is more satisfactory. Sincerely, The Team at BMW of Owings Mills

November 02, 2025

Buying process was very seamless and great. When we got to paperwork and finance, the person was very irritable and cell phone was ringing constantly on loud during paperwork More

by crowellaaron0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2025 -

BMW of Owings Mills responded

Thank you for your feedback, Aaron! We're glad to hear that the buying process was seamless for you. However, it’s concerning to know that your paperwork experience was less than ideal. We appreciate your insights and will address this internally to ensure a better experience in the future. If you have any further concerns, please feel free to contact us at BMW of Owings Mills. We hope to serve you better next time! Sincerely, The Team at BMW of Owings Mills

November 02, 2025

diligent in chasing several mysterious issues until they were resolved. kudos to the tech for his persistence More

by john.breuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy the tech who did the work
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Nov 02, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, John! We're thrilled to hear that you had a positive experience with our team at BMW of Owings Mills. It's great to know that our technician's diligence in resolving the issues made a difference for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

November 02, 2025

Excellent service. Mark is always thorough, congenial and consistently makes recommendations in our best interest. More

by j3d3l1n8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at BMW of Owings Mills and that Mark was able to provide you with thorough and congenial service. We appreciate your kind words and recommendations. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

November 02, 2025

Great service experience as always at BMW of Owings Mills. Thank you Owings Mills Team! More

by Nicatnite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great service experience at BMW of Owings Mills. Our team works hard to ensure every visit is enjoyable. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

November 01, 2025

John did an excellent job. I was a little bit leery of this dealer based on my purchase experience, but he was wonderful. More

by lmprogar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Nov 01, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! It's great to hear that John provided you with an excellent experience at BMW of Owings Mills. We appreciate your feedback and hope to welcome you back in the future! Sincerely, The Team at BMW of Owings Mills

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