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BMW of Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.7
1,113 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,113 reviews

July 26, 2025

The dealership is great. I had a great experience and they washed my car after. More

by tswoodland7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at BMW of Owings Mills and that you enjoyed the car wash as well. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

July 26, 2025

Eric always does a good job at getting me what I want. He’s a cool guy and adjusts according to his customer. More

by NikeGuy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We greatly appreciate your positive feedback about your experience with Eric at BMW of Owings Mills. It's wonderful to hear that he was able to meet your needs and make the process enjoyable. We look forward to helping you again in the future! Sincerely, The Team at BMW of Owings Mills

July 26, 2025

I appreciate how Milena worked really hard to get my car ready in time on short notice More

by whitedn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena
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Jul 27, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We truly appreciate your kind words about Milena and her dedication to getting your car ready on short notice. At BMW of Owings Mills, we strive to meet our customers’ needs and are glad to hear about your positive experience. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

July 25, 2025

The dealership was very clean. Staff was pleasant. My overall experience from beginning to end was exceptional. My salesperson,Eric Lowery handled everything very professional and More

by tjover21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're happy to hear about your exceptional experience at BMW of Owings Mills. Eric Lowery is indeed a great asset to our team, and we appreciate you taking the time to recognize his professionalism. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

July 25, 2025

I have been knowing Derrick since he worked at bmw of Towson and he has always been honest and looked out in my best interest. His honesty represents BMW OF Owings Mills and I value that in a service rep More

by RICKALLEYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2025 -

BMW of Owings Mills responded

Thank you for sharing your wonderful experience with us, Rick! We are thrilled to hear that you have received exceptional service from our team, especially from Derrick. At BMW of Owings Mills, we pride ourselves on being honest and transparent with our customers, and it’s great to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again for all your BMW service needs! Sincerely, The Team at BMW of Owings Mills

July 24, 2025

Derrick,the service advisor,was extremely helpful from start to finish! He even helped to was my car so I could get out in a timely fashion. His customer service was outstanding!!! More

by skroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that Derrick provided you with outstanding service at BMW of Owings Mills. It's great to know he went above and beyond to help you, including washing your car! We appreciate your support and look forward to serving you again in the future. Safe travels! Sincerely, The Team at BMW of Owings Mills

July 23, 2025

the service was easy and quick. car ready early the next morning. staff very friendly More

by ellen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jul 23, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Ellen! We're glad to hear that your experience at BMW of Owings Mills was easy and quick, and that your car was ready early the next morning. Our friendly staff always strives to provide excellent service, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

July 23, 2025

Friendly and quick on replies on email. Brice did an excellent job. I'm happy with the service received. More

by eduardoinzunza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brice Ali
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Jul 24, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, Eduardo! We're thrilled to hear that you had a great experience with Brice at BMW of Owings Mills. We pride ourselves on providing friendly and efficient service, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

July 21, 2025

Customer service is great. The service text are great and I always have a great experience when dealing with BMW Owings Mills. More

by rsterling61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

BMW of Owings Mills responded

Thank you for your awesome review! We're thrilled to hear that you have consistently great experiences at BMW of Owings Mills and that our customer service and service text communications have met your expectations. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

July 21, 2025

Mark is always so welcoming and friendly. He communicates frequently through the day as to the status of my service. I always feel like family at this dealership. More

by Alicertrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know their names but the young ladies who do the check out are always so lovely, funny and friendly.
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Jul 21, 2025 -

BMW of Owings Mills responded

Thank you! We truly appreciate your kind words and are delighted to hear about your positive experience at BMW of Owings Mills. It's our goal to make you feel like family, and we're glad to know that Mark's communication made your service visit enjoyable. We look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

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