BMW of Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I went in for a standard oil change and to address a recall. They did nil it check my other fluids. Within a week of my service, my wiper fluid is low and I’m getting notices about my coolant levels. Th recall. They did nil it check my other fluids. Within a week of my service, my wiper fluid is low and I’m getting notices about my coolant levels. This notice is dependent on the angle may car is parked on the street. Had I had my fluids checked and topped off this would not be a problem. Also, I received at least 3 calls from the dealership,while my car was being repaired trying to convince me to trade in my car and buy a new car. Every time they called, I thought it was the service dept to give me an update on my car. I do not have time for these types of marketing calls. More
Eventually got car I wanted after buying expensive car with no front camera or adaptive cruise control. Had to sell back to get car with these features. Why sell a prime car without full functionality? with no front camera or adaptive cruise control. Had to sell back to get car with these features. Why sell a prime car without full functionality? More
Mark consolidated my recall service with the upcoming annual maintenance into one visit which I greatly appreciated. He communicated the condition of my vehicle upon arrival, expected completion time and annual maintenance into one visit which I greatly appreciated. He communicated the condition of my vehicle upon arrival, expected completion time and actual completion time which was within timeframe. My vehicle was noticeably clean, and the service made a noticeable improvement. More
Mark was very helpful and took time to explain the warranty and maintenance packages. He provided great service. warranty and maintenance packages. He provided great service. More
Staff was very professional and was able to get me into a new car that day with a good rate. new car that day with a good rate. More
Derrick and Mark try very hard to accommodate their customers. They are both very polite and engaging. customers. They are both very polite and engaging. More
Excellent cooperation and service by all staff and service advisors. I very much appreciate the support of Mark Johnson service advisors. I very much appreciate the support of Mark Johnson More
Very professional and easy to conduct business. Everyone was very responsive and helpful in purchasing a car. Recieved a good deal on the car with competitive finance rates. Everyone was very responsive and helpful in purchasing a car. Recieved a good deal on the car with competitive finance rates. More
The entire team could not have made this unfortunate matter a more positive experience. It is unusual to walk away in full confidence that the work done was perfect! matter a more positive experience. It is unusual to walk away in full confidence that the work done was perfect! More
Great service visit and Derrick was on top of everything. .. communicated updates nicely along the way .. communicated updates nicely along the way More






